Lucky7Bonus' feedback on Queen Vegas
Looks can be deceiving. QueenVegas may not boast the most visually attractive casino. But what really matters is the content, right - and the service? Cause QueenVegas has a good game offering, featuring over 3,000 games. Plenty of payment options, 24/7 support and an overall hassle-free experience. You can play here with peace of mind. The welcome bonus is a 100% matching bonus for up to 100 Mega Spins. Read more about the offer and how mega spins work in our casino review of Queen Vegas.
Pros & Cons for Queen Vegas
- Licensed by the Malta Gaming Authority
- 3,100+ games
- 24/7 support
- Few casino promotions
The first impression QueenVegas gives is maybe not the greatest, at least in our opinion. The site design looks a bit outdated. But as they say, you should not judge a book by its cover. Inside the casino, there are over 3,100 games (at the time of writing this casino review), with new games added regularly. QueenVegas casino is well-established. They operate in several countries around the globe and have been offering gaming services online since 2011. The casino is owned and operated by SkillOnNet. SkillOnNet operates several online casinos and also develop their own software that they provide to other casino companies. This is a strong sign of reliability. Looking at the other sites, they definitely should give some love to QueenVegas in terms of design and user interface. Enough about the design. Let us go deeper beyond the cover and check what QueenVegas has to offer.
How to register with QueenVegas
To register with QueenVegas, click the ‘Sign up’-button. This will open up a short three-step registration where you need to provide the typical details when registering for a new service. Including personal information, an email address and a secure password.
A new feature they utilise is the opt-in to set deposit limits as part of creating your account. The deposit limit is a responsible gambling tool. It effectively limits the amount you can deposit in a given timeframe—for example, €1,000 per month. Once you hit that threshold, you would not be able to deposit more money until next month. This tells you a lot about the casino that they look out for players’ wellbeing by giving them the opportunity to control their playing to a greater extent even before they start their adventure. Because, remember, online gambling can be addictive, and everyone should play responsibly.
Once you are done, you will have to verify your QueenVegas account through an automated verification email which will find its way to your inbox. Click the link to verify your email.
Game offering at QueenVegas
There are more than 3,100 games available at QueenVegas. We cannot really give you an exact number given that games are added on a daily basis. Although the design is outdated, it is not bad. Finding the games you want to play is super easy. Head over to the ‘Games’-section, and you will find the main game categories:
- Popular games
- Roulette games
- Card games
- Video poker
- Live casino
- Jackpot Games
- Other Games
Microgaming, NetEnt and Evolution power the majority of all the games, with Evolution dominating the live casino offering. There are several other game providers available as well:
- Red Tiger
- Pragmatic Play
- Play’n GO
Out of the 3,100 games, almost 3,000 are online slots. This makes QueenVegas one of the best casinos available when looking at the availability of online slots. There is definitely enough games to keep you occupied for months. Another fun aspect is that there are many different slots providers integrated. Including minor independent studios you may never have heard of:
- STHLM Gaming
- Triple Edge Studios
Naturally, with such an impressive slots game offering at QueenVegas, we spent a lot of time playing slots. Some of our favourites:
- Ninja Masters
- Legend of Athena
- The Sword and the Grail
- Wild Swarm
- Piggy Riches
- Robin Sherwood Marauders
- Cluster Slide
- Shimmering Woods
Despite having a total of 135 different jackpot games available, we can’t help from criticising the lack of really massive progressive jackpots like the Mega Moolah series. The two major titles available are Mega Fortune and Divine Fortune. Two great games with relatively high prize pools. Mega Fortune, for example, pays out an average of €3,418,703 every 67 days. Divine Fortune is generally much smaller and usually the only payout in the hundreds of thousands of Euros. Still not bad, but a far cry from the prize pools of Mega Moolah, which often sees jackpots exceeding €15,000,000.
So, yeah, QueenVegas may not be the best online casino if you are into progressive jackpots. On the other hand, though, if you are into daily jackpots and traditional jackpots, then there are over 100 games to choose from. Which, instead, is really good. You can find jackpot games like:
- Jackpot Raiders
- Fluffy Mega Jackpot
- Frost Queen Jackpots
- Dr Fortuno
- Reel Clash Mega Drop
- Raging Rhino Ultra
The live casino offering at QueenVegas is good. You will find games from the best live dealer providers, including Evolution and Pragmatic Play. Those are the two best providers within the live casino genre, in our opinion. So, the quality of the games is great. Plus, the diversity is good with plenty of different games to choose from:
- Live Blackjack
- Live Roulette
- Live Baccarat
- Live Dragon Tiger
- Lightning Baccarat
- Lightning Roulette
- Mega Wheel
- Benelux Slingshot
- Mega Ball 100x
- Crazy Time
- Dream Catcher
- Monopoly Live
The only thing that is missing is live poker varieties like live hold’em and three-card poker.
QueenVegas welcome bonus and promotions
The promotions at QueenVegas are not the greatest. They have some standard stuff but nothing that stands out or would keep us playing in the casino.
The welcome bonus is a 100% matching bonus for up to 100 Mega Spins. The bonus is available on your first deposit at QueenVegas. Mega Spins is basically free spins. Where the mega comes from the fact that each spin is worth €1. This means that the matching bonus is worth a maximum of €100. In traditional welcome bonus, this is basically a 100% deposit bonus of up to €100. But instead of getting bonus money, you get these €1 free spins x 100. The boring part of this is that the free spins can only be used on the game Spina Colada. Ideally, we would have liked to see some more diversity in terms of where we can utilise these free spins.
The sucky part of this bonus is that any winning derived from the mega spins are subject to a 60x wagering requirement which is quite high. And the bonus needs to be cleared within 30 days.
QueenVegas Daily Picks
With the daily picks, loyal players are rewarded with reload bonuses and free spins on a daily basis. All you need to do is log in to your account.
QueenVegas VIP Lounge
What is more for loyal players is the QueenVegas VIP lounge. This is basically a loyalty program where you earn points by wagering real money on your favourite games. The more you play, the more points you earn, and the higher your level in the VIP lounge will be. The benefits of this are that you receive rewards through the VIP lounge. Different levels give different rewards. The higher level, the better rewards and benefits:
- Free bonuses
- Dedicated account manager
- Invitations to exclusive events and offers
- Frequent huge bonus offers
The highest level is the ‘Executive’-level which could result in you jetting off for a luxury vacation or get to visit major sporting events with front-row tickets.
Banking and payments
Transacting money in and out of your account is one of the most important aspects of playing in an online casino. You want convenience, speed and safety. This is an area where QueenVegas does well. They offer many payment methods. Some of which may vary depending on what country you are in. As you may know, some countries have tighter restrictions are online gambling, which has an impact on the availability of payments. We are certain, however, that you will be able to deposit as long as you are in a country that QueenVegas serves.
QueenVegas have partnered up with the best payment providers in the world. As a result, all payments are highly secured,, and there is no need to worry when you deposit or withdraw money.
Any financial transactions are encrypted by the latest secure socket layer (SSL) technology, the servers sit behind secure firewalls, and both QueenVegas and their payment partners operate according to the PCI DSS (Payment Card Industry Data Security Standard).
After logging in, you will find the deposit option from your QueenVegas account. Depending on the country you are in, the available options may vary:
All deposits are instant, and the minimum deposit is €10.
In the scenario that you get lucky and win money, and you want to withdraw some of those winnings. The steps of doing so are few. Just head over to the payment section after logging into your QueenVegas account. The number of withdrawal options is fewer (and again, availability depends on your country).
When you withdraw money for the first time from QueenVegas casino, you will be asked to verify your personal information. QueenVegas will ask you for a photocopy of your driver’s license, ID or passport. They will also need a copy of a recent bank statement and/or utility bill. The details should match those that you have provided in your account. In some cases, QueenVegas may ask for additional details. This process is called “Know your customer” (KYC) and is part of a legal framework that QueenVegas need to adhere to according to the law and regulations. The process is fairly quick. It takes between 24 and 48 hours for QueenVegas to verify everything once you provided all the information.
Withdrawal times vary in QueenVegas depending on the withdrawal method you use. Typically, the QueenVegas payments team will review and verify your withdrawal within 24 hours. After that, it depends on your method of payment. If you used Trustly, the withdrawal is instant. If you use Visa or MasterCard, it can take up to 5-6 business days.
The minimum withdrawal amount is €20.
QueenVegas mobile casino
You probably know what we are going to say about the mobile experience. Again, it leaves a lot to desire. You can, of course, access the QueenVegas casino on your mobile device. But the design is really plain and boring. What is good is that all the features of the desktop are found on mobile along with a large majority of all the 3,100+ games. So, while you can access the casino on all major mobile browsers and mobile brands, they really should update the design.
There is no iOS or Android app available for download in the QueenVegas casino.
QueenVegas customer support
The QueenVegas customer support is good. They have 24/7 coverage on both live chat and email. We always recommend that you use live chat. This is also the case with QueenVegas. We got prompt replies from friendly customer support representatives every time we contacted them. So, do not hesitate to write them if you run into any issues, regardless of how big or small.
For non-urgent issues, you can always use the email option. You can expect up to 24 hours for a reply if you choose to email the QueenVegas support.
There is also a decent FAQ section where you can find answers to many of the most common questions asked by the customer support team. Including topics like:
- License and security
- Bonuses and promotions
- Deposits and withdrawals
- Technical and security
Safety and reliability of QueenVegas casino
QueenVegas is owned and managed by a well-established online gaming company named SkillOnNet that operates several online casinos worldwide. SkillOnNet also develops their own proprietary casino platform and provide services, business-to-business, to other online casino companies. All this gives a very strong impression, and there is no doubt in our minds that QueenVegas can be trusted. 100%.
Additionally, QueenVegas is a fully licensed and regulated online casino. They have the Malta Gaming Authority (MGA) license. The license ensures that QueenVegas operates its casino in the players’ best interest. This means that they need to guarantee that payouts can be made when requested, that the games are fair, the online casino platform is secure and that there are responsible gaming tools in place to combat problem gambling.
The fact that QueenVegas has offered online casino services for over a decade is another strong indication that it is a reliable casino.
QueenVegas website design
In almost every section of this QueenVegas casino review, we have touched on the design aspects of this site. If you read any of the sections you already know that we are not big fans of the design. It leaves a lot to desire, and we really think that the team at SkillOnNet should prioritise a new site for the QueenVegas brand. They have several cool and edge online casinos in their portfolio that looks way better than QueenVegas. It is really a shame because overall, we really like the content and all the games.
Conclusion QueenVegas casino
QueenVegas is, at best, a mediocre online casino. What makes them stand out is the game offering of well over 3,000 games. But for us, it is not enough to come back. The casino really lacks any form of good user experience. The promotional offering is not bad but not good either, and the welcome bonus could be a great deal better than the €100 match. Two positive aspects worth highlighting besides the game offers the 24/7 customer support (which is great) and the fact that we think that QueenVegas is a reliable and safe casino where you can play with peace of mind. Overall, we would say that QueenVegas is fun to try for the many independent slots providers that are available. But other than that, there are no selling points that make them any better than many of the other online casino available.
✔️ Is QueenVegas safe?
🤑 What is the best bonus at QueenVegas casino?
🔒 What license does QueenVegas have?
📱 Is there a QueenVegas app to download for mobiles?
Quickfacts on Queen Vegas
What we think about Queen Vegas
7.80 / 10