What we think about online casino Casino.com

The strongest suits of Casino.com are definitely the promos and game selection, making the platform a champion when compared to its counterparts and making this website one of our favourites to visit when we want a chilled-out and easy gaming session. 

In this review, we give you a full tour of the website starting with the selection of crazy deals you can get your hands on weekly to make the most of your gameplay!  

Bonuses and Promotions

Casino.com really shines in this area. Apart from the welcome bonus, it offers a variety of weekly promotions and competitions that made our experience there that much more exciting! 

This gaming platform has been around for a long time, and in its years of activity has figured out exactly what the customer needs to be satisfied and become a regular and loyal return player. 

The Welcome Bonus 

The welcome bonus is available only once to every player who has just registered their player account.  

Once signed up, you are able to claim the offer on your first deposit of at least €20 to be able to claim a 100% match up to €400 + 200 free spins. 

Before claiming this bonus, make sure to be aware of the following terms and conditions: 

• Minimum deposit: €20 

• Maximum bet: €5 

• Wagering requirement: x40 

• Free spins: Once you have claimed this bonus, you will receive 20 free spins right after placing your first deposit. Following this, you will receive 20 free spins every day for the next 8 days. 

• Eligible games: Awarded free spins can only be used on the slot games from the Age of Gods series by Playtech. 

This welcome bonus is not very complicated. On the contrary, it’s pretty decent and we very much enjoyed using it.  

Remember that you should always check the bonus's specific terms and conditions prior to claiming it in order to ensure that it meets your specific gaming needs and requirements. 

Weekly Bonuses

Four times a week, Casino.com has a special offer going on that will reward you with a variety of different prizes. If you regularly log into your account, you may redeem prizes for these promotions weekly! 

• Two for Tuesdays: Using the promo code TUESDAY gives €5 of bonus money in your account balance with 5 free spins. 

• Wild Wednesdays: A weekly prize draw could reward you with €20. Maximize your chances by making multiple deposits to your account on Wednesdays. Use the code HUMPDAY. 

• Thunder Thursdays: 30 spins on the house are waiting for you every Thursday at Casino.com. Get 10 spins for every €30 you deposit using the code THUNDER. 

• Golden Sundays: One for you live casino fans. Using the promo code GOLDEN, you could grab up to 6 Golden Chips every Sunday by making deposits of €30 to your account. 

• Weekend Reload: Buy into one of the best weekly end-of-week bonuses we have seen in a while! A match bonus worth 50% of up to $250 is available for you to claim every Saturday when using the code WEEKEND.  

Tournaments 

Some of Pragmatic Play’s most famous tournaments are playable on this website. Massive prize pools of €2M and over are available, some of which could be poured directly into your account if you play your cards right!  

Among the daily and weekly tournaments that you could participate in, several exciting competitions are available, each more thrilling than the last. 

Daily rewards could be claimed by players just by spinning and playing a selection of slots eligible for a specific Tournament. Check out the terms and conditions on the website to learn which game titles qualify as part of each promotion. 

Climb up the leaderboard shown above for a better chance at higher value prizes and remember that your deposits are subject to wagers. 

Tournaments are constantly being updated, so keep your eyes peeled for any updates.  

Can I join a VIP Club? 

Unfortunately, it does not seem like this casino has coordinated a reward scheme for loyal registered members in the form of a loyalty program or VIP Club.  

This was quite disappointing to find out as we normally do enjoy reaping additional benefits through such schemes in order to make our gameplay more fruitful and exciting.  

However, we do think that the selection of bonuses, most of which are weekly offers, is enough to satisfy any player and allow for bigger and more frequent wins to be made every week.  

The Game Selection  

Over 2,000 games are available at Casino.com. The library is full of varied and interesting titles, making for a wonderful selection for you and hitting the mark for every genre imaginable. 

New releases are regularly added to the library, enabling you to discover new game titles each week and never running out of exceptional games to play! 

Slot Machines 

The menu of slots is very competitive and on par with those we have seen at other casinos. 

We were overwhelmed by how many games on this list we had never tried before. This was quite refreshing as, admittedly, it does get boring playing the same slots over and over. 

A few familiar favourites we would suggest you to try include the following: 

• Pizza!Pizza?Pizza! by Pragmatic Play 

• Cash Truck Xmas Delivery by Quickspin 

• Peaky Pigs by Snowborn by Games Global 

• Fortune Rewind by Play’n GO 

• Sweet Bonanza by Pragmatic Play

In addition to a wide variety of slots to choose from, Casino.com has collaborated with some of the most reputable software providers in the industry, bringing exceptionally high-quality gameplays and highly innovative styles and themes to your fingertips. 

Hit the Jackpot! 

A strong focus has been placed on curating an excellent choice of progressive and fixed jackpots on this website. Two jackpot categories are available: 

• Daily jackpots 

• Progressive Jackpots 

Let's take a look at both of them. 

Daily Jackpots 

This type of jackpot is fixed and awards prizes to the selected champion on a daily basis. The size of the jackpot does not change for these games, they are good old, traditional jackpots. 

At Casino.com, we really liked the following daily jackpots: 

• Reptizillions Power Reels by Red Tiger Gaming

• Esqueleto Mariachi by Red Tiger Gaming

• Bombuster by Red Tiger Gaming

The prize pools for these games are insane and are divided into Super Drop and Daily Drop pools. 

Progressive Jackpots 

Hundreds of active progressive jackpots are available here. 

Progressive jackpots are games where the prize pool is affected by the player's deposits, losses, and wins. It's certainly very thrilling to watch how your opponent's activity is affecting a prize pool you could win! 

Which titles do we recommend from this category? 

• Immortal Romance Mega Moolah by Games Global 

• Age of the Gods Ruler of the Sky by Playtech 

• Grease by Playtech 

Live Casino Games 

The lobby on this website is satisfactory.  

If you’ve read any of our reviews before, you know we’re big fans of live gameplay and are often on the lookout for a good lobby packed with the best options available on the market.  

At Casino.com, you’re in for a few treats and a wide selection of games, many of which are the most recent releases from the best live content providers online!  

Whether you’re looking for live table games or gameshows, this lobby has got you set. From Poker to Blackjack and Baccarat, the selection is diversified and numerous.  

Our top recommendations for this section of the casino include the following: 

• Casino Stud Poker by Play’n GO 

• The Money Drop by Playtech 

• Soho All Bets Blackjack by Playtech 

• Spin a Win Wild by Playtech 

To learn what the maximum and minimum bets allowed for each of these are, hover over the game icon in the library.  

Software Providers 

In our region, we could access games from just under 15 software developers. In comparison to gaming platforms such as Casumo, for example, this makes for a very short list of providers.  

Keep in mind, however, that the amount of game suppliers available to you could be different in your region.  

If you plan on visiting Casino.com, we highly recommend games that have been developed by the following software providers: 

• Pragmatic Play 

• Quickspin 

• Play'n GO 

• Blueprint Gaming 

• Red Tiger Gaming 

• Games Global 

We are sure that you recognize these names from our other reviews. Some of the names in this list are widely considered to be the leading software developers in the iGaming industry. 

When it comes to the creation of content for online gambling platforms, you seldomly can go wrong with these reputable game suppliers. 

Payments methods available on Casino.com ?

Fortunately, this casino is equipped with quite a few payment method options. 

Making deposits and withdrawals here is very easy, but let's go through the steps together to give you a clearer idea of what to do. 

How do I make a deposit? 

To top up your balance, simply follow these steps: 

1. Click on the head icon beside your username on the top menu banner. 

2. Select 'Cashier' or click the green 'Deposit' button. 

3. Select the payment method of your choosing. To make deposit and withdrawal processes smoother, choose the same method of payment for both. 

4. Follow the prompts to finalise your deposit, which should instantly appear in your account balance. 

The interface changes depending on which payment method you select. The availability of payment methods also varies depending on your location. 

The minimum deposit is different for the various payment method options, but if you plan on using the casino's Welcome Package, you will need to top up with at least €20.  

Unfortunately, no crypto payment options are available on this platform yet. 

How do I make a withdrawal? 

To request a withdrawal:

1. Click on the head icon again.

2. Go to 'Cashier'.

3. Select 'Withdraw'.

4. Select a payment method and enter your desired withdrawal amount.

5. Follow the prompts and confirm your request.

In our country, only two payment methods were available for withdrawals, which was rather disappointing. We reiterate, however, that this varies according to your country of residence. 

Bear in mind that the casino might set limitations as to how large the sum of money you withdraw from your account can be. Take a look at the terms and conditions or chat with customer service to confirm what the withdrawal limits are for you. 

KYC (Know Your Customer) Procedure

If your account requires verification prior to the processing of your withdrawal request, you need to wait up to 24 hours for this to be completed. 

The withdrawal request then moves on to management and your money will be deposited to your bank account within 5 days or earlier, depending on which payment method you selected. 

Make sure that you've verified your account at this point of your journey at Casino.com. Especially before making your very first withdrawal, you might be asked to upload copies of documents to confirm your address.  

• Identity card, driver’s license, or passport identification 

• A recent utility bill 

• Bank statement or proof of employment 

Keep in mind that these details should match the ones you provided when you created your account. 

How do I create my player account? 

Creating your player account is very straightforward: 

1. Let's start by clicking the green 'Join' button at the top right-hand corner of your screen. 

2. Fill in the form with your personal details. 

3. Confirm the details that you have inputted. 

4. Verify your account and deposit money into your account balance. It is not necessary to complete these two steps at this stage, you may get back to them later. 

The personal details that you must divulge include the following: 

1. Your Date of Birth 

2. Home address 

3. Phone number 

4. Create an original username 

5. Create a strong password that you can easily remember 

To verify your account simply follow the instructions in the email sent to your inbox upon completion of registration. 

Does Casino.com have a Mobile App?  

Yes! A mobile app for both iOS and Android devices is available for download. 

If you're a regular player, having the app installed on your phone certainly makes it much easier for you to start gaming, wherever you are! 

The library on the app is more or less the same as it is on desktop and games are optimized to function seamlessly on mobile devices. 

The only thing that is not possible on this casino's app is making deposits and claiming the welcome bonus. 

As was advised by Randy, a customer support agent we spoke to, you should make deposits and claim bonuses on the website. Once you’ve completed the necessary processes, everything should be updated accordingly on your account on the app too.  

Is Casino.com legit ? 

Mansion Gaming owns Casino.com and is certainly a dependable and serious company that has earned the trust of many players over the years. 

The platform is licensed by the Gibraltar Licensing Authority and the UK Gambling Authority. 

Their job is ensuring that the casino delivers punctual payouts, monitoring games for fairness, and checking whether or not responsible gaming guidelines are accessible on the website. 

Casinos that manage to maintain their license are evidently following all the rules correctly. 

The website it secured by RSA 2048-bit encryption technology and state-of-the-art security infrastructure which keeps players' information hidden and secure. Transactions are encrypted, meaning fraudulent and criminal behaviour is kept to a minimum. 

Customer Support Service 

Before creating an account, you can try your luck at finding answers to your questions at the casino's substantial FAQ which covers all the common issues members might come across. 

To speak to customer support, click the speech bubble on the top menu bar of the page after logging in, beside your account username and balance. 

Unless all agents are busy, you will instantly be put in touch with a customer support agent.  

In our experience, Casino.com's agents were very professional and friendly and provided detailed answers to our questions. We were satisfied with the service which is available 24/7. 

Casino.com won an award for their customer support: Best Customer Service at the 2020 Gaming Awards. We can confirm that this award was well-deserved. 

The Website Design 

This website’s design is pretty standard. Casino.com is certainly not impressing us with its creative choices for the website. 

There's nothing wrong with this as long as the casino is a reliable platform with great options for its players.  

However, we must admit, these days many platforms are growing in popularity by catching their players' eyes with a fresh, modern design. 

Despite the lack of inventiveness, the website is well-structured and easy to use, as is the app. Ultimately, that's what matters the most. 

Conclusion 

Casino.com is a safe and reliable platform that gives its members an excellent online gambling experience by being a straightforward platform. 

With a diverse game selection, numerous attractive offers and fantastic customer care service, there is not much to complain about at this casino. 

It is straight to the point with its product and with its name. We always go back to this casino, and we would only wish for it to improve on these two points: 

• Allowing the use of cryptocurrency 

• Updating its look 

We hope this review has helped you make a more informed decision about whether this casino is the right choice for you!