What we think about online casino Casino.com
Lucky7Bonus' feedback on Casino.com
This is probably one of the smartest name choices we have seen for an online gambling platform. Any search for an online casino will certainly have this Casino.com among the Top 10 results.
We are here to give you a review which confirms that the casino's name is not the only reason it's one of the Top 10 casinos in your search.
Although its website design is perhaps not the most modern and creative, we really like this casino. It offers a solid selection of games from providers, old and new.
Casino.com has been around since 2008, under the wing of Mansion Gaming, a highly reputable igaming company.
Curious about our thoughts on Casino.com? Let's dive into our review.
Pros & Cons for Casino.com
- Great customer support service
- Mobile app available for both iOS and Android
- Amazing promotions are on offer here!
- Making deposits and claiming bonuses is not possible on the mobile app
- A rather unattractive website which seems stuck in time
Simple and effective: a good formula for success.
Casino.com has been around for a long time and in its years of activity has figured out exactly what the customer needs to be satisfied and return to the casino.
It quickly established itself as one of the better online casino options on the market.
Whether you have been gambling for years, or whether you're still just dipping your toes in this sea of opportunities, Casino.com is an ideal choice.
This casino's promos and game selection are champions when compared to their counterparts. This is definitely one of our favourite casinos. Read on to discover more.
Welcome Bonus and Other Promotions as Casino.com
Casino.com really shines in this area. Apart from the welcome bonus, it offers a variety of weekly promotions and competitions which we think made our experience there that much more exciting!
The Welcome Bonus
The welcome bonus is available to new players, only once.
You will be able to claim the offer on your first deposit of at least €20 to be able to claim a 100% match-up of up to €400 and 180 free spins.
You get 20 free spins right after depositing and then another 20 daily for the next eight days. These free spins can be used on any slot games from the Age of Gods series by Playtech.
This welcome bonus is not so complicated or bombastic however, is pretty decent and we really enjoyed using it. Remember you should check the bonus's terms to make sure it is ideal for you before investing in it.
Weekly Offers at Casino.com
Four times a week, Casino.com has a special offer going on which will reward you with a variety of different prizes. If you regularly return to this casino, you may redeem prizes for these promotions weekly!
Two for Tuesdays: Using the promo code TUESDAY you will be given €5 of free money in your account balance with five free spins.
Wild Wednesdays: A weekly prize draw could reward you with €20. Maximize your chances by making multiple deposits to your account on Wednesdays. Use the code HUMPDAY.
Thunder Thursdays: 30 free spins will be waiting for you every Thursday at Casino.com. You will get 10 spins for every €30 you deposit using the code THUNDER.
Golden Sundays: One for you live casino fans. Using the promo code GOLDEN, you could grab up to 6 Golden Chips every Sunday by making deposits of €30 to your account.
Drops and Wins
In collaboration with Pragmatic Play, Casino.com has coordinated a drops and wins promotion with a prize pool of €500K!
Daily rewards could be claimed by players just by spinning and playing a selection of Pragmatic's slots at Casino.com. Check out the bonus's terms and conditions on the website to learn which games qualify as part of the promotion.
Climb up the leaderboard shown above for a better chance at higher value prizes and remember that your deposits are subject to wagers.
Some of the promotion's technicalities change weekly for each "round" of the competition, so keep your eyes peeled for updates.
The Game Library
Over 2,000 games are available at Casino.com. The casino offers a varied and interesting selection of the following types of games:
The game lobby is structured in a very clear manner. You will be able to refine your search in various ways, even by provider should you wish.
New games are regularly added to the library and many games will be participating in competitions such as the drops and wins. These will be indicated with a 'drops and wins' icon in the corner of their icon.
This selection of slots is very competitive and on par with those we have seen at other casinos such as Twin casino.
We were overwhelmed by how many games on this list we had never tried before. This was refreshing as admittedly, it does get boring playing the same games over and over.
A few familiar favourites we would suggest your try are:
Pizza!Pizza?Pizza! by Pragmatic Play
Cash Truck Xmas Delivery by Quickspin
Peaky Pigs by Snowborn, managed by Games Global
A bonus game we want to recommend as it was such a wonderful new experience for us is Fortune Rewind by Play'N Go.
Definitely inspired by the movie franchise Back to the Future, this game opens with an immersive animated cinematic montage which sets the tone for the game.
Spin till you're transported to a new age and in the meantime, take advantage of the great features of the game which include:
powerful wild symbols
Casino.com has strongly focused on its choice of jackpot games. Two jackpot categories are available:
Let's take a look at both of them.
These are jackpot games which have a fixed jackpot which is awarded to a champion daily. The size of the jackpot does not change for these games, they are good old, traditional jackpots.
At Casino.com, we really liked the following daily jackpot games:
Reptizillions Power Reels by Red Tiger
Esqueleto Mariachi by Red Tiger
Bombuster by Red Tiger
The prize pools for these games are insane and divided into Super Drop and Daily Drop pools for regular prize drops while the players spin.
Hundreds of active progressive jackpot games are available at this casino.
Progressive jackpots are games where the prize pool is affected by the player's deposits, losses and wins. It's certainly very thrilling to watch how your opponent's activity is affecting a prize pool you could win!
Which games do we recommend from this category?
Immortal Romance Mega Moolah by Microgaming
Age of the Gods Ruler of the Sky by Playtech
Grease by Playtech
Live casino games
Live casino is probably the only section of the casino which is a bit lacking in comparison to the other game categories.
Although we did spot a Poker and a Hilo option, we wish there was more diversity and not such a big saturation of Blackjack and Roulette.
The selection is likely to change depending on the country you access the casino from.
What we did like was the game options in various languages, not only English. At Casino.com, you can play live casino games in Italian, German and French amongst others.
We also liked the addition of live slot games which we had not really seen before.
From the options available, we really enjoyed these games:
Live Football Roulette
Quantum Blackjack Plus
The Money Drop Live
Casino.com's Software Providers
In our region, we could access games from thirteen different game providers at this casino. In comparison to casinos like Casumo, this list is tiny.
However, this will change depending on your location. This casino does not allow players to use a VPN so unfortunately if you really want to play at this casino you will have to make do with what's available in your area.
Take a look at games by these producers in particular when you visit Casino.com:
We are sure you recognize these names from our other reviews. Some of the names in this list are the biggest influencers in the industry when it comes to the creation of online casino games.
Transactions at Casino.com
Fortunately, this casino is equipped with quite a few payment method options.
Making deposits and withdrawals at this casino is super easy, but let's go through the steps together anyhow to give you a clearer idea of what to do.
Make sure you've verified your account at this point of your journey at Casino.com.
Especially before making your first withdrawal from the casino, you might be asked to upload copies of documents such as your identity card and a recent utility bill to confirm your address. These details should match the ones you provided when you created your account.
Casino.com has not yet started accepting any cryptocurrency banks as valid payment methods.
To deposit, click on the head icon beside your username on the top menu banner. Select 'cashier' or click the green 'deposit' button.
The interface above will change depending on which payment method you select. The availability of payment methods will also vary depending on your location.
The minimum deposit is different for the various payment method options, but if you plan on using the Welcome Bonus you will need to deposit at least €20. Follow the prompts to finalise your deposit, which should instantly appear in your account balance.
To withdraw, click on the head icon again, go to 'cashier' and select 'withdraw'.
In our country, only two payment methods were available to withdraw which was rather disappointing. But we reiterate that this could change depending on your country.
Bear in mind the casino might set limitations as to how large the sum of money you withdraw from your account can be. Take a look at the terms and conditions or chat with customer service to confirm what the withdrawal limits are for you.
If your account requires verification prior to the processing of your withdrawal request, you will need to wait up to 24 hours for this to be completed.
The withdrawal request will then move on to management and your money will be deposited to your bank account within five days or earlier, depending on which payment method you selected.
How to Register With Casino.com
The steps are very straightforward, let's start by clicking the green 'join' button at the top right of your screen.
These are the forms you will be asked to fill in:
The casino will ask for certain personal details, namely your DOB, home address and phone number. You will also need to create an original username for your account, and a strong password which you can easily remember.
You will be able to instantly verify your account and deposit money into your account balance. It is not necessary to complete these two steps at this stage, you may get back to them later.
To verify your account simply follow the instructions in the email sent to your inbox upon completion of the registration.
Does Casino.com Have a Mobile App?
Yes! Casino.com has branched out to both iOS and Android mobile devices with a fully-functional mobile app.
If you're a regular player at this casino, this app will certainly make it much easier for you to get gaming, wherever you are!
The game library on the app is more or less the same as it is on desktop and games were optimized to function seamlessly on mobile devices.
The only thing that is not possible on this casino's app is making deposits and claiming the welcome bonus.
As was advised by Randy, a customer support agent we spoke to, you should make your deposit on your desktop and claim the bonus, should you want. You will be able to use it on the app and your account balance will be updated accordingly.
Safety and reliability of Casino.com
Mansion Gaming owns Casino.com and is certainly a dependable and serious company which has earned the trust of many over the years.
The casino is licensed by the Gibraltar Licensing Authority and the UK Gambling Authority.
They ensure that the casino is not a scam: the casino delivers punctual payouts to winning players, monitors games for fairness and offers responsible gaming guidelines, amongst other requirements.
Casinos which maintain their license are evidently following all the rules correctly.
On its website, the casino claims to "use RSA 2048-bit encryption technology and state-of-the-art security infrastructure" which keeps players' information hidden and secure. Transactions are encrypted, meaning fraudulent and criminal behaviour is kept to a minimum.
Casino.com's Customer Support Service
Unfortunately, unless you're a registered member, you will only be able to seek help at this casino via phone call or email.
Before making an account, you can try your luck at finding answers to your questions at the casino's substantial FAQ which covers all of the common issues players might come across.
To speak to customer support, click the speech bubble on the top menu bar of the page after logging in, beside your account username and balance.
Unless all agents are busy, you will instantly be put in touch with a customer support agent. Routine identity verification will start the conversation.
In our experience, Casino.com's agents were super casual and friendly and provided detailed answers to our questions. We were satisfied with the service which is available 24/7.
Casino.com won an award for their customer support: Best Customer Service at the 2020 Gaming Awards. We can confirm that this award was well-deserved.
The Website Layout and Design
Casino.com's design is pretty standard. This online gambling platform is certainly not impressing us with its creative choices for the website.
There's nothing wrong with that as long as the casino is a reliable platform with great options for its players. However we must admit, these days many online casinos are growing in popularity by catching their players' eyes with a fresh, modern design.
Despite the lack of inventiveness, the casino is well-structured and easy to use both via browser and on the app. Ultimately, that's what matters the most.
We've Come to the End of Our Casino.com Review
Casino.com is a safe and reliable casino that gives its members an excellent online gambling experience by being a straightforward platform.
With a diverse game selection, numerous attractive offers and fantastic customer care service there is not much to complain about at this casino.
Casino.com is straight to the point with its product, and with its name. We always go back to this casino, and we would only wish for it to improve on these two points:
the limited live casino library
allowing the use of cryptocurrency
We hope this review has helped you make a more informed decision about whether this casino is for you!
Frequently asked questions
✔️ Is Casino.com safe?
🤑 What is the best bonus at Casino.com?
🔒 What license does Casino.com have?
📱 Is there a Casino.com app to download for mobiles?
Quickfacts on Casino.com
What we think about Casino.com
7.80 / 10