Casino.com
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What we think about online casino Casino.com

Last updated on September 6, 2023
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Lucky7Bonus' feedback on Casino.com

This is probably one of the smartest name choices we have seen for an online gambling platform. Any search for an online gambling platform always brings up Casino.com among the Top 10 results.

Although its website design is perhaps not the most modern and creative, we really like this casino. It offers a solid selection of titles from providers, old and new.

In this review, we take a look at how the platform is presented, what it has to offer to international players and how you can make the most of your time on the website once you’ve signed up! 

Casino.com has been around since 2008, under the wing of Mansion Gaming, a highly reputable igaming company.

Curious about our experience playing here? Let's dive into the review.

Pros & Cons for Casino.com

    Plus
  • Great customer support service
  • Plus
  • Mobile app available for both iOS and Android
  • Plus
  • Amazing promotions are on offer here!
    Minus
  • Making deposits and claiming bonuses is not possible on the mobile app
  • Minus
  • A rather unattractive website which seems stuck in time

Simple and effective: a good formula for success.

Casino.com has been around for a long time and in its years of activity has figured out exactly what the customer needs to be satisfied and become a regular and loyal return player.

It quickly established itself as one of the better online gambling options on the market globally.

Whether you have been gambling for years, or whether you're still just dipping your toes in this sea of opportunities, we believe this website is an ideal choice.

Why?

The strongest suits here are definitely the promos and game selection, making the platform a champion when compared to its counterparts and making this website one of our favourites to visit when we want a chilled-out and easy-peasy gaming session. 

In this review, we give you a full tour of the website starting with the selection of crazy deals you can get your hands on weekly to make the most of your gameplay! 

An Exceptional Choice of Bonuses and Promos! 

Casino.com really shines in this area. Apart from the welcome bonus, it offers a variety of weekly promotions and competitions which we think made our experience there that much more exciting!

The Welcome Bonus

The welcome bonus is available only once to every player who has just signed up. 

Once signed up, you are able to claim the offer on your first deposit of at least  €20 to be able to claim a 100% match-up of up to €400 and 180 free spins.

You get 20 free spins right after depositing and then another 20 daily for the next eight days. These spins can be used on any slot games from the Age of Gods series by Playtech.

This welcome bonus is not so complicated or bombastic however, is pretty decent and we really enjoyed using it. Remember you should check the bonus's terms to make sure it is ideal for you before investing in it.

Weekly Offers at Casino.com

Four times a week, Casino.com has a special offer going on which will reward you with a variety of different prizes. If you regularly log into your account, you may redeem prizes for these promotions weekly!

  • Two for Tuesdays: Using the promo code TUESDAY gives €5 of bonus money in your account balance with five free spins.

  • Wild Wednesdays: A weekly prize draw could reward you with €20. Maximize your chances by making multiple deposits to your account on Wednesdays. Use the code HUMPDAY.

  • Thunder Thursdays: 30 spins on the house are waiting for you every Thursday at Casino.com. Get 10 spins for every €30 you deposit using the code THUNDER.

  • Golden Sundays: One for you live casino fans. Using the promo code GOLDEN, you could grab up to 6 Golden Chips every Sunday by making deposits of €30 to your account.

  • Weekend Reload: Buy into one of the best weekly end-of-week bonuses we have seen in a while! A match-up bonus worth 50% of up to $250 is available for you to claim every Saturday when using the code WEEKEND

Drops and Wins

Pragmatic Play’s most famous tournament is playable on this website. A prize pool of €2M is available some of which could be poured into your account if you play your cards right! 

Among the daily and weekly tournaments, you could participate in, frequent Blackjack competitions through which you could win a substantial part of the prize pool! This is the main table game put in the spotlight for the tournament. 

Daily rewards could be claimed by players just by spinning and playing a selection of Pragmatic's slots at Casino.com. Check out the bonus's terms and conditions on the website to learn which titles qualify as part of the promotion.

Climb up the leaderboard shown above for a better chance at higher value prizes and remember that your deposits are subject to wagers.

Some of the promotion's technicalities change weekly for each "round" of the competition, so keep your eyes peeled for updates.

Can we become part of a VIP Club?

Unfortunately, it does not seem like this casino has coordinated a reward scheme for loyal registered members in the form of a loyalty program or VIP club. 

This was quite disappointing to find out ad we normally do enjoy reaping additional benefits through such schemes in order to make our gameplay more fruitful and exciting. 

However, we do think the selection of bonuses, most of which are weekly offers, is enough to satisfy any player and allow for bigger and more frequent wins to be made every week. 

Browse Through Thousands of Options in this Library!

Over 2,000 games are available at Casino.com. The library is full of varied and interesting titles, making for a wonderful selection for you, hitting the mark for every genre imaginable:

  • Slots

  • Jackpots

  • Table Games

  • Live Gameplay

The lobby is structured in a very clear manner. Refine your search in various by using the provided categories: table games, slots, top titles of the moment or even by provider should you wish.

New releases are regularly added to the library and many of which qualify for competitions such as Pragmatic’ Play’s Drops and Wins. Learn which slots are included in these competitions by looking out for the Drops and Wins sticker in the corner of the slots’ icons.

An Amazing Selection of Riveting Slots!

The menu of slots is very competitive and on par with those we have seen at other casinos such as Oddsring.

We were overwhelmed by how many games on this list we had never tried before. This was refreshing as admittedly, it does get boring playing the same slots over and over.

A few familiar favourites we would suggest your try are:

  • Pizza!Pizza?Pizza! by Pragmatic Play

  • Cash Truck Xmas Delivery by Quickspin

  • Peaky Pigs by Snowborn, managed by Games Global

A new game we tried which we must recommend as it was such a wonderful new experience for us is Fortune Rewind by Play'N Go one of the best-known software developers in the industry. 

Definitely inspired by the movie franchise Back to the Future, this game opens with an immersive animated cinematic montage which sets the tone for the game.

Spin till you're transported to a new age and in the meantime, take advantage of the great features of the game which include:

  • free spins

  • powerful wild symbols

  • symbol upgrades

Hit the Jackpot!

A strong focus has been put on curating an excellent choice of progressive and fixed jackpots on this website. Two jackpot categories are available:

  • Daily jackpots

  • Jackpots

Let's take a look at both of them.

Daily Jackpots

These are jackpots which have a fixed jackpot which is awarded to a champion daily. The size of the jackpot does not change for these games, they are good old, traditional jackpots.

At Casino.com, we really liked the following daily jackpots:

  • Reptizillions Power Reels by Red Tiger

  • Esqueleto Mariachi by Red Tiger

  • Bombuster by Red Tiger

The prize pools for these games are insane and divided into Super Drop and Daily Drop pools for regular prize drops while the players spin.

Progressive Jackpots

Hundreds of active progressive jackpots are available here.

Progressive jackpots are games where the prize pool is affected by the player's deposits, losses and wins. It's certainly very thrilling to watch how your opponent's activity is affecting a prize pool you could win!

Which titles do we recommend from this category?

  • Immortal Romance Mega Moolah by Microgaming

  • Age of the Gods Ruler of the Sky by Playtech

  • Grease by Playtech

Live Gaming at Casino.com

The lobby on this website is satisfactory

If you’ve read any of our reviews before, you know we’re big fans of live gameplay and are often on the lookout for a good lobby packed with the best options available on the market. 

At Casino.com, you’re in for a few treats and a selection of games many of which are the most recent releases from the best live content providers online! 

Whether you’re looking for live table games or gameshows, this lobby has got you set. From Poker to Blackjack and Baccarat, the selection is diversified and numerous. 

These would be our top recommendations: 

  • Casino Stud Poker 

  • The Money Drop 

  • Soho All Bets Blackjack 

  • Spin a Win Wild 

To learn what the maximum and minimum bets allowed for each of these are, hover over the game icon in the library. 

A Selection of Products by Incredible Software Providers

In our region, we could access games from just under 15 software developers which in comparison to the likes of Casumo, for example, makes for a very short list of providers. This could be different in your region. 

Take a look at productions by these software providers in particular when you visit Casino.com:

  • Pragmatic Play

  • Quickspin

  • Play'n Go

  • Blueprint

  • Red Tiger

  • Microgaming

We are sure you recognize these names from our other reviews. Some of the names in this list are the biggest influencers in the industry when it comes to the creation of content for online gambling platforms. 

Make Transactions on this Website!

Fortunately, this casino is equipped with quite a few payment method options.

Making deposits and withdrawals here is super easy, but let's go through the steps together anyhow to give you a clearer idea of what to do.

Make sure you've verified your account at this point of your journey at Casino.com.

Especially before making your very first withdrawal, you might be asked to upload copies of documents such as your identity card and a recent utility bill to confirm your address. These details should match the ones you provided when you created your account.

Unfortunately, no crypto payment options are available on this platform yet. 

Making Deposits into Your Account Balance

To top up your balance, click on the head icon beside your username on the top menu banner. Select 'cashier' or click the green 'deposit' button.

The interface above changes depending on which payment method you select. The availability of payment methods also varies depending on your location.

The minimum deposit is different for the various payment method options, but if you plan on using the Welcome Package you will need to top up with at least €20. Follow the prompts to finalise your deposit, which should instantly appear in your account balance.

Cash Out the Money You Win

To withdraw, click on the head icon again, go to 'cashier' and select 'withdraw'.

In our country, only two payment methods were available to withdraw which was rather disappointing. But we reiterate that this could change depending on your country.

Bear in mind the casino might set limitations as to how large the sum of money you withdraw from your account can be. Take a look at the terms and conditions or chat with customer service to confirm what the withdrawal limits are for you.

If your account requires verification prior to the processing of your withdrawal request, you need to wait up to 24 hours for this to be completed.

The withdrawal request then moves on to management and your money will be deposited to your bank account within five days or earlier, depending on which payment method you selected.

Create Your Account!

The steps are very straightforward, let's start by clicking the green 'join' button at the top right of your screen.

These are the forms you are required to fill in:

The provision of certain personal details is necessary, namely your DOB, home address and phone number. You also need to create an original username for your account, and a strong password which you can easily remember.

Instantly verify your account and deposit money into your account balance. It is not necessary to complete these two steps at this stage, you may get back to them later.

To verify your account simply follow the instructions in the email sent to your inbox upon completion of the registration.

Does Casino.com Have a Mobile App?

Yes! A mobile app for both iOS and Android devices is available for download.

If you're a regular player, having the app installed on your phone certainly makes it much easier for you to get gaming, wherever you are!

The library on the app is more or less the same as it is on desktop and games were optimized to function seamlessly on mobile devices.

The only thing that is not possible on this casino's app is making deposits and claiming the welcome bonus.

As was advised by Randy, a customer support agent we spoke to, you should make deposits and claim bonuses on the website. Once you’ve completed the necessary processes, everything should be updated accordingly on your account on the app too. 

Is this a Safe and Reliable Platform?

Mansion Gaming owns Casino.com and is certainly a dependable and serious company which has earned the trust of many over the years.

The platform is licensed by the Gibraltar Licensing Authority and the UK Gambling Authority.

Their job is ensuring it delivers punctual payouts, monitoring games for fairness and checking whether or not responsible gaming guidelines are accessible on the website.

Casinos which maintain their license are evidently following all the rules correctly.

The website it secured by RSA 2048-bit encryption technology and state-of-the-art security infrastructure which keeps players' information hidden and secure. Transactions are encrypted, meaning fraudulent and criminal behaviour is kept to a minimum.

Seek Help at the Customer Support Service

Before making an account, you can try your luck at finding answers to your questions at the casino's substantial FAQ which covers all of the common issues members might come across.

To speak to customer support, click the speech bubble on the top menu bar of the page after logging in, beside your account username and balance.

Unless all agents are busy, you will instantly be put in touch with a customer support agent

In our experience, Casino.com's agents were super casual and friendly and provided detailed answers to our questions. We were satisfied with the service which is available 24/7.

Casino.com won an award for their customer support: Best Customer Service at the 2020 Gaming Awards. We can confirm that this award was well-deserved.

The Website Layout and Design

This website’s design is pretty standard. This online gambling platform is certainly not impressing us with its creative choices for the website.

There's nothing wrong with that as long as the casino is a reliable platform with great options for its players. However we must admit, these days many platforms are growing in popularity by catching their players' eyes with a fresh, modern design.

Despite the lack of inventiveness, the website is well-structured and easy to us, and the app too. Ultimately, that's what matters the most.

We've Come to the End of Our Casino.com Review

Casino.com is a safe and reliable platform that gives its members an excellent online gambling experience by being a straightforward platform.

With a diverse game selection, numerous attractive offers and fantastic customer care service there is not much to complain about at this casino.

It is straight to the point with its product and with its name. We always go back to this casino, and we would only wish for it to improve on these two points:

  • Allowing the use of cryptocurrency

  • Updating its look

We hope this review has helped you make a more informed decision about whether this casino is for you!

If you want to learn more about other casinos tested by our experts, do not hesitate to check the following pages:

Frequently asked questions

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✔️ Is Casino.com safe?

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About the authorClaude Gillet
361 articles
✅ Reviewed by Head of Content
Expertise :
Blackjack
Poker
Since 2019, Claude has been editor-in-chief. His role is the most comprehensive, as he is responsible for publishing, editing and proofreading. All articles published on the site have been checked by him.

Quickfacts on Casino.com

OwnerOwner
ONISAC Ltd
FoundedFounded
09/02/2022
Min. depositMin. deposit
20

What we think about Casino.com

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Global rating

7.80 / 10

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