What we think about online casino Casiplay

Casiplay Casino is owned by a gaming company that has a spectacular reputation: Aspire Global International, so we had rather high expectations for it. 

In this review, we discuss what is going on at the casino in terms of games and promotions. We give our honest opinion of their customer service and discuss what we think is missing from the casino. 

Overall, Casiplay was a very enjoyable online gambling platform, and we would recommend it to experienced and newer players alike. 

Bonuses and Promotions at Casiplay Casino 

Casiplay's bonuses and promotions are regularly updated. 

The casino likes coordinating themed promotions for a limited amount of time and keeps things fresh and interesting for players by always coming up with something new. 

In our review, we will be discussing the casino's fixed promotions which are typically available all year round. 

The Welcome Offers 

New players at Casiplay are welcomed with a bonus worth up to €800 and a total of 100 free spins on top of that! 

The package is divided over your first 4 deposits as described below: 

• 1st Deposit: 100% match-up of up to €200 plus 30 free spins 

• 2nd Deposit: 50% match-up of up to €200 plus 20 free spins 

• 3rd Deposit: 50% match-up of up to €200 plus 20 free spins 

• 4th Deposit: 100% match-up of up to €200 and 30 free spins 

To be able to withdraw any of your potential winnings, make sure to abide by the following terms and conditions: 

• Minimum deposit: €20 

• Maximum bet: €5 

• Wagering requirements: x35 

• Eligible games: Check out the bonus's description to confirm which game the free spins can be used on at the time when you claim it.  

• Free Spins Validity: Hurry up and use your free spins when you get them as they are only available for 24 hours. 

Keep in mind that the minimum deposit for promotions differs from that required in other sections of the casino. 

Despite the relatively small welcome bonus, we are very pleased with the terms and conditions associated with this offer and believe that it is very worth your while! 

The VIP Program 

Rather than a VIP Club, the casino has curated a fantastic Loyalty Program that, should you become a regular player on this site, comes with amazing perks for you to enjoy.  

We think that this program is very competitive and on par with those we have had the pleasure to benefit from on other platforms.  

VIP Casiplay members can enjoy a 6-tier loyalty program which includes perks and prizes such as:  

• Exclusive bonuses and promotions 

• Faster withdrawals  

• The opportunity to try exclusive games  

• Loyalty points that you may use to purchase extra boosters such as free spins 

• Special invitations to real-life sporting events 

• Holidays, luxury items, and much more 

To become part of this club, maintain activity on your account by depositing money and placing bets in any of the games on offer.  

The final 2 stages of the program are by invitation only. You will be invited when you have met the necessary criteria designated by the casino: 

• Level 1: Bronze – Count  

• Level 2: Silver – Duke  

• Level 3: Golden – Prince  

• Level 4: Platinum – King  

• Level 5: Premium – Emperor  

• Level 6: Prestige – Master Royale 

The Game Selection 

The game library is often updated on this gaming platform. Casiplay Casino is overflowing with incredible game options including jackpots, slots, and scratchcards. 

Despite its relatively recent appearance on the iGaming market, Casiplay has already racked up a game collection of hundreds of games, brought by some of the best software providers.  

Slots Machines 

We quite enjoyed browsing Casiplay's slot machines. The online casino offers so many new releases and classic slots we have grown to love that will have you spinning for days! 

Some of our favourites were part of the collection, such as: 

• Fury of Odin Megaways by Pragmatic Play 

• Cash Truck Xmas Delivery by Relax Gaming 

• Devilicious by Pragmatic Play 

• Book of Time by Hacksaw Gaming 

• Samurai Code by Pragmatic Play 

• Dracula Awakening by Red Tiger Gaming 

• Crank it Up by Pragmatic Play 

Of course, we couldn't help but try some of the incredible latest games the casino has updated its library with. Many of these titles are produced by promising, budding game providers. 

Jackpot Games 

The selection of Jackpot games is probably Casiplay's weakest point. 

Unfortunately, there is no game category dedicated to these games, making it quite tedious to find them. Typing in 'Jackpots' in the search bar will bring up any jackpot games available in the slot games section. 

In addition to this, the range of jackpots is not extensive or diverse. Classic games such as Mega Moolah jackpots are absent here. 

If you're a jackpot fan, perhaps Casiplay is not the ideal casino for you. However, you may want to check out these options: 

• King Kong Cash Jackpot King  

• Bankin' Bacon Jackpot King  

• Genie Jackpots Wishmaker 

All of these titles were brought by Blueprint Gaming. 

Live Casino 

Casiplay has curated a live casino section composed of hundreds of great games by the best live casino producers in the industry including Pragmatic Play Live and Evolution Gaming. 

In the Live Casino section, 3 main categories are available: Blackjack, Baccarat, and Roulette. Casiplay boasts that most of the Live Casino games it offers are perfectly tailored and playable on mobile devices. 

Whichever type of live table game you’re searching for, Casiplay is sure to have something on offer which suits your taste and gaming style:  

• Video Poker 

• Riveting matches of Blackjack 

• Exciting games of Roulette 

Take your pick from a variety of fantastic games including live gameshows, classic table games, and sports-themed live casino games! 

The availability of live casino games may vary depending on which country you access the casino from. 

A few of our best suggestions would be: 

• Lightning Roulette  

• Monopoly Live 

• Lightning Dice  

• Blackjack Vip A  

All these titles were brought by Evolution Gaming. 

Scratchcard Games 

This casino also offers a small scratchcard section which is also peppered with some bingo game options. 

Most of the game options here are brought by Play'n GO. We must admit, Bingo is not normally our first choice, but we went crazy with the selection of bingo games at this casino. 

These are the games we would recommend you try out, all developed by Play'n GO: 

• Viking Runecraft Bingo

• Rainforest Magic Bingo

• Sweet Alchemy Bingo

The selection of scratchcards is also satisfactory, and we were pleased to see these games at Casiplay as they are not a common addition to online casinos' game libraries. 

The Software Providers 

The reason Casiplay maintains such a high-quality game catalogue is because of the connections it has made in such a short time of activity with famous, reputable software providers. 

Some of the names in the list of producers at this casino are the biggest names, who provided the most well-known titles in the community to date. 

In our opinion the best software developers whose products you can find at Casiplay are: 

• NetEnt 

• Games Global 

• Pragmatic Play 

• Nolimit City 

• Play’n GO 

• Quickspin 

• Evolution Gaming 

Payments methods available on Casiplay

Many popular payment methods are available at this casino however, it has not yet made cryptocurrency one of the payment possibilities. 

Depending on the country you are in, the availability of payment options is different. 

You should have no trouble depositing and withdrawing as the process is very straightforward. If you're new to online gambling, allow us to walk you through how to make transactions at this casino. 

How do I make a deposit? 

Placing a deposit at Casiplay is very intuitive. Simply follow these steps: 

1. Log into your Casiplay account, and head over to the payments section. 

2. Find the 'Deposit' option. 

3. Start off your deposit by selecting your preferred payment method.  

4. Input the amount you would like to deposit. Check out the limitations set for any promotions you want to claim before making your deposit. The general minimum deposit allowed at the casino is €10. 

5. Once you've gone through all the steps, the money should immediately be deposited into your account balance. 

A few of the payment method options that should be available at this online casino are: 

How do I make a withdrawal? 

Using the same payment method for both deposits and withdrawals is always advisable.  

However, before checking out which payment methods are available for withdrawals in your country, you must verify your identity. 

This is an essential step which is mandatory at all casinos before any player's first withdrawal. The casino will need you to upload a copy of: 

• A recent utility bill which clearly states your home address 

• A copy of your ID Card, driver’s license, or passport 

• On rare occasions, a copy of a recent bank statement or payroll 

Make sure the personal details on these documents match the ones you used to create your Casiplay account. 

This process should not take longer than 24 hours to complete. 

Now for your withdrawal request: 

1. Start off in the payments section once again, but this time select the 'Withdraw' option. 

2. Select your desired payment method. 

3. Input the amount you'd like to withdraw. 

4. Confirm your choices. At this point, you might be re-directed to your payment provider’s page. 

Some of the banking options available for withdrawals are as follows: 

Not all withdrawals will be instant like your deposit was. It depends on which payment option you chose.

Skrill, for example, is known for instantly completing withdrawals however, with Visa and other such options, this could take up to 6 business days. 

How do I create my Casiplay player account? 

To register your Casiplay player account, follow this step-by-step guide: 

1. Start by clicking the 'Play Now' or the 'Open Account' button to bring up the registration form for this casino. 

2. Fill in the required fields with your personal information. 

3. Do not forget to confirm you are over 18 years of age and agree to the casino's terms and conditions. 

4. Complete the registration by verifying your Casiplay account through an automated verification email which will find its way to your inbox.  

5. Click the link to finalise the registration process. 

Provide the following personal details to create your account: 

• Email address 

• A strong password 

• Mobile phone number 

• A creative username 

• Full name 

• Home address 

• Preferred currency 

• Date of Birth 

Rest assured that no information regarding your bank details is required at this stage. 

Can I play on the mobile casino app? 

Casiplay Casino does have a functional mobile app available for players who prefer to play on hand-held devices. 

Alternatively, you can also check out the website through your mobile browser. Fortunately, the Casiplay website will display perfectly on any mobile device of your choosing. 

Everything that is available on a desktop will also be available on your mobile device, so get ready for an authentic online casino experience that can be accessed from the palm of your hand! 

If you experience any issues, do not hesitate to get in touch with customer support who will guide you accordingly. From our experience, however, Casiplay on mobile is excellent! 

Is Casiplay casino a legit gambling platform ?

Casiplay is a brand-new casino that came into the scene in 2018. This is quite a recent casino, so many players might be concerned about how safe and reliable it is. 

According to us, there should be nothing to worry about here. 

First of all, the casino is owned by Aspire Global: One of the largest, most dependable casino companies which has been active for over a decade. 

Moreover, Casiplay is licensed and regulated by several governing authorities, most notably the Malta Gaming Authority (MGA).

This license is the most sought-after license by casinos in the industry, and probably the most trustworthy one. 

Maintaining this license means Casiplay is operating in accordance with the regulations put in place by the authority, and therefore: 

• Guarantees that payouts are made when requested by the player 

• Games are fair 

• The platform is secure 

• Responsible gaming tools are in place to avoid gambling addiction 

All payment methods offered at Casiplay are secure and financial transactions are encrypted with the latest Secure Socket Layer (SSL) technology.  

The gaming platform is also kept safe thanks to highly secured firewalls and the PCI DSS (Payment Card Industry Data Security Standard). 

The Customer Support 

Overall, our experience with customer support at Casiplay was pleasant. 

If you can't immediately find the live chat icon, scroll down to the bottom of the page in search of the 'Contact Us' button.

When you press this link, you will be given the option to contact support either through live chat or email. 

Customer support at Casiplay Casino is unfortunately not available 24/7. It is, however, available 7 days a week from 08:00 CET to 00:00 CET.

The service gave us nothing to complain about. It was prompt and agents were kind and took the time to try to solve our issues to the best of their abilities. 

The Casiplay Website Design 

We really like the website for this casino. 

It's modern and visually interesting. The home page welcomes players with animated adverts for the various games at the casino and the welcome bonus. This is definitely very eye-catching. 

Information is clearly stated and easy to find, navigation is straight forward, and the casino looks great. Even when accessed through a mobile browser! 

The only aspect of this casino that was not the most accessible was unfortunately the live customer support service.  

If you have any questions before making your account, scroll down to the bottom of the page, select 'Contact Us', then select the live chat option. 

Reviews about the casino from players 

Casiplay Casino is a particularly favored gaming platform, with players from all over the world leaving positive comments on the casino’s great promotions and wide variety of gaming options. 

There are, however, mixed reviews when it comes to its withdrawal processing times and lack of adequate customer support. Several users complained about the very slow process involved in receiving both payouts and bonus funds. 

In addition to this, players encountered several technical difficulties during their time on the platform, all of which negatively impacted their enjoyment of the casino’s offerings. 

Whilst there were plenty of positive aspects that were highlighted by these users, there is an overwhelming number of negative reviews left by past Casiplay players who swear never to return to the site in question. 

Conclusion: Our Casiplay Casino Review 

Casiplay is a new and modern online casino that has quickly established itself on the competitive iGaming market by achieving an excellent reputation in the industry. Here at Lucky7Bonus, we can both confirm and support this! 

We did discover some weak spots while playing here, such as the lack of jackpot games and the fact that the casino has no mobile app available! 

However, in every other category, the casino ticked all the boxes - including providing excellent customer support service. 

So, we must recommend this casino as, during our time spent there, it became one of our favourites. We can't wait to see how it evolves in the years to come as it grows its audience and keeps improving its product.