What we think about online casino Casumo

Founded in 2012, Casumo Casino has advanced considerably in its decade of activity.  

It has placed particular focus on perfecting itself for mobile users, which still does not seem to be the prime concern of many casinos despite how many gamers prefer playing on their mobile devices. 

Let's dive into our review which will give you a more comprehensive idea of this casino's products, how reliable it is, and what you could benefit from as a member. 

Bonuses and Promotions 

This casino does not score as many points with us for their promotions as they do for their game library. 

Admittedly, we were let down when we saw the bonuses they had on offer because the selection is so limited. 

Welcome Bonus   

This casino's welcome bonus package is very simple and, admittedly, not as exciting as the ones we have seen on gaming platforms like N1 Casino. 

When making your 1st deposit at Casumo, you may claim a 100% match-up of up to €300 + 20 free spins! 

Before claiming the bonus, take a look at the casino's terms and conditions: 

• The minimum deposit: €10 

• The maximum bet: €5 

• The wagering requirement: x30 

• Awarded free spins must be used on Book of Dead by Play'n GO. 

• This deposit bonus will expire after 183 days. 

• Unused free spins will expire after 30 days. 

We must mention that this casino's welcome bonus is not available in every country. If you can't see the bonus when you log into your account, you may confirm your eligibility with customer service. 

Overall, we were rather disappointed to see that the value of this promotion is so low. Whilst the terms and conditions are not harsh to follow, these might outweigh the potential benefits promised by this promotion. 

Weekly Bonuses 

Casumo offers players a different promotion for each day of the week. 

These weekly bonuses are only available temporarily and are typically changed on a regular basis. 

For this reason, we will not go into too much detail about each one of these promotions. 

During our gaming experience on this platform, we took advantage of several free spins bonuses and 1 match-up offer, each of which promised no more than 20 free spins and up to $100 in bonus money. 

Much like with the welcome bonus, we were left feeling quite disappointed with these very meagre benefits. 

Reel Races 

Opt into Casumo's Reel Races to win cash prizes while you play! 

This promotion is based on a Video Slots Tournament. The casino has multiple active races going on monthly, so keep an eye out on the schedule to verify which are active and which have expired. 

Try placing yourself at the top of the leaderboard for more significant prizes! 

Here, the following ranking system is used: 

Some of the terms and conditions to keep in mind include the following: 

• Players must opt-in to each race. 

• Only eligible games will count towards the player’s final points. 

• The winning players of each race will be determined with the use of a ranking system. 

• Each race has a limited number of spins available. 

Jackpots 

This new ongoing promotion at Casumo Casino comes with a Mega Jackpot that starts off at €100,000 and fluctuates dramatically while players make wins and losses, keeping things exciting!  

Look out for the Casumo Jackpot icon which marks all games in the library that have been selected to be part of this jackpot tournament.  

To play, opt into the jackpot and make bets of at least 10c in the slot you choose. You will be instantly notified when you've made a win from the jackpot!

The VIP Program 

In terms of the VIP program, we were also left wanting more. 

It was confusing to us why Casumo is not coming up with competitive promotional offers for their players, especially considering that many are attracted to the casino due to its impeccable functionality on mobile devices. 

While there is no defined VIP Program at this casino, players are automatically enrolled in 'The Adventure', a promotion consisting of levels in which high rollers are given special treatment.

Your activity at the casino will earn you points which are collected in your progress bar. 

This indicates your status within the program. The more you play and deposit, the more you advance. 

Some of the benefits you can enjoy as a member are: 

• Free credit to use in your games 

• Free spins 

• Special exclusive promotions 

• Improved odds of making wins throughout your gameplay 

The Game Selection 

 Both Casino and Live Casino categories are designed well, with many sub-categories to help you refine your search further. 

Many filters will allow you to search for specific games or particular software providers. Casumo’s game library is made up of quite the selection, each of which is brought by excellent, dependable suppliers. 

Slot Machines 

Over 2,000 games in Casumo's game catalogue are slots. 

The library is regularly updated with new games from iconic providers like Nolimit City and Pragmatic Play, amongst others. 

We had a lot of fun playing slots at Casumo. Here are some of the best titles we suggest you check out when you visit: 

• Wanted Dead or A Wild by Relax Gaming 

• Hot Pepper by Pragmatic Play 

• Mötley Crüe by Play'n GO 

• Rotten by Hacksaw Gaming 

• Starburst by NetEnt 

• Moon Princess 100 by Play’n GO 

• Candy Jar Clusters by Pragmatic Play 

Every time you load a slot machine, you will be notified about whether the game is currently part of a jackpot or tournament. When this happens, you'll be able to select which mode to play in. 

Unfortunately, not all the titles featured at Casumo are playable for fun. You can view the slots but are not allowed to progress in the game without making a real money bet. 

Progressive Jackpot Games 

A well-curated list of hundreds of jackpot games on this site includes traditional jackpots, daily jackpots, network jackpots, and progressive jackpots. 

Of course, among the options, you will find several jackpots forming part of Games Global's Mega Moolah series. This is a very well-known and popular progressive jackpot technology that we were very pleased to see in Casumo’s gaming portfolio. 

We were also happy to find games from Relax Gaming's Dream Drop series. These progressive jackpots present Mega Moolah with tough competition, especially since, according to us, their visuals are of a much better quality. 

What jackpots do we recommend at Casumo? 

• The Witch's Moon Mega Moolah by Games Global 

• TNT Tumble Dream Drop by Relax Gaming 

• Holmes and the Stolen Stone by Yggdrasil 

• Gonzita's Quest by Red Tiger Gaming 

• Hall of Gods by NetEnt 

• Queen of Alexandria WowPot by Games Global 

Live Casino Games 

Casumo has a live casino section which features games from some of the best providers in the industry, including Pragmatic Play Live, Ezugi, and Evolution Gaming. 

They also have a few exclusive in-house live productions, which was a very exciting discovery for us! This shows the casino's engagement and interest in creating a unique and memorable experience for their players. 

The library is made up of a good mix of traditional table games and modern game shows. 

The choice here is incredible, possibly one of the largest and most diverse we have ever seen in terms of live casino. We highly recommend going over to take a look for yourselves! 

Some of our favourite live games to play at Casumo include the following: 

• Immersive Roulette by Evolution 

• PowerUP Roulette by Pragmatic Play 

• Red Door Roulette by Evolution  

• Mega Fire Blaze Roulette by Playtech

• Auto Mega Roulette by Pragmatic Play 

• Crazy Time by Evolution 

Software Providers  

More than 100 software providers have their products featured in Casumo's game library! 

This is an incredible number of game producers, and so it comes as no surprise that the game choice here excels in comparison to other casinos. This is one of the best selections we have browsed in our years of experience. 

A few of the best providers in this list of collaborators are: 

• Relax Gaming 

• Games Global 

• Nolimit City 

• Yggdrasil

• Quickspin 

• Pragmatic Play 

• Evolution Gaming 

• Thunderkick 

If you've grown tired of playing the same games at different casinos, despite how great they are, then you will find plenty of up-and-coming developers to discover on this platform. 

These game suppliers do an excellent job of creating competitive games which feature brilliant visuals, compelling storylines, and a great entertainment factor. 

Amongst these, here are some of our favourites: 

• Blueprint Gaming 

• Blue Guru Games 

• Gameburger Studios 

• Iron Dog Studio 

• Print Studios 

How payments on Casumo works ?

Depending on your country of residence, the availability of both deposit and withdrawal banking methods varies. Let's take a look at how to make your first deposits and withdrawals at this casino. 

Unfortunately, players can only make use of fiat currencies for their transactions. This is because crypto methods of payment have, as of yet, not been introduced. 

How do I make a deposit? 

It has been confirmed to us by the casino's customer support that, at Casumo, deposits and withdrawals should ideally be made using the same payment method. 

Before making your deposit, confirm whether your desired deposit method is also available for withdrawals. 

To start this process, follow these steps: 

1. Log into your account and find the 'Deposit' option. 

2. Select your preferred payment method. 

3. Input the amount you would like to have in your account balance. The minimum deposit limit at Casumo is €10. 

4. You will be redirected to your bank to finalise the deposit.  

5. After your final confirmation, the deposit should appear in your account immediately. 

As for which payment methods are on offer here, there are a few great options, such as: 

• VISA or Mastercard 

• Skrill 

• Neteller 

• paysafecard 

• Trustly 

• MuchBetter 

How do I make a withdrawal? 

Typically, your first withdrawal will start with a verification process. 

The casino will need you to provide some personal documents to confirm your identity. 

This is a standard procedure that all licensed online casinos must comply with. It forms parts of the KYC (Know Your Customer) procedure. 

The documents requested by the casino might include the following: 

• A copy of your ID Card, driver’s license, or passport 

• A copy of your most recent utility bill 

• On rare occasions, a copy of your latest bank transaction or payroll 

The processing for this should take a maximum of 48 hours. 

Once this process is complete, you can start your withdrawal request. Be wary that the casino may have limitations set for the amount a player can withdraw per withdrawal: 

1. Log in to your Casumo account and access the withdrawal page.  

2. Select your preferred payment method.  

3. Input the amount that you wish to cashout. You can withdraw a minimum of €20. 

4. Confirm your details.  

The amount of time it will take for the payout to be deposited depends on which payment method you have selected. Waiting times could vary from instant to 6 business days. 

Is Casumo casino legit ? 

Casumo Casino is fully licensed and regulated by the MGA (Malta Gaming Authority). 

What does this license mean? 

The MGA allows a casino to keep its license if it follows the strict regulations it has put in place for the operation of online casinos. These include: 

• Payouts are guaranteed 

• Games are fair 

• The casino platform is secure 

• Responsible gaming tools are put in place to combat problem gambling 

The casino monitors and keeps transactions safe by fully encrypting them using a modern SSL encryption system. Your personal information is hidden and can only be accessed by management if any issues arise. 

The Customer Support  

Casumo's customer service is, from our experience, adequate, with a live chat that is available 24/7. 

An email address is also available, should you not be able to reach live customer support. 

Information on the site claims that, even on email, responses are given within a couple of hours maximum. 

The live chat agents who aided us during our stay at Casumo were always friendly and helpful. Our queries were solved within minutes, and we were given clear instructions and directions on how to do things and where to find information. 

We were more than happy with this service! 

Besides the live chat and email support, the casino also has an extensive FAQ section which is especially helpful. 

How do I register my Casumo player account? 

Follow these steps to start your registration process: 

1. Click the mint green 'Sign Up' button at the right-hand corner of your page. 

2. Fill in the required fields with your personal information. 

3. Agree to the terms and conditions and confirm your age. 

4. All that’s left is to verify your email address through an email that should appear in your inbox within seconds. Remember that your account won't be accessible before your email is verified. 

During this process, you’ll be asked to divulge the following information: 

• Email address 

• A strong password 

• Phone number 

• A username 

• Your full name 

• Gender 

• Home Address 

• Date of Birth 

Rest assured that no bank account information will be requested at this stage in the registration process. 

Can I play on the Casumo mobile app? 

Mobile gamers will be impressed with the incredible mobile app that Casumo has created for both iOS and Android devices. 

The design of the app is fantastic, so easy to use, and allows all the generic options available to desktop players: 

• Full game library with games tailored to function on portable devices 

• Deposits and withdrawals 

• Promotions and competitions 

• Customer service 

If you go to your app store and can't download the app, do not panic. The app is regularly monitored for bugs and technical problems and therefore may sometimes be unavailable as it is being optimized. Confirm with customer service if this is the case. 

Our mobile gaming experience at Casumo was exceptional, and we highly recommend this mobile casino over others that are currently on the market. 

Our Experience on Casumo's interface

Casumo 's website and app design are certainly very clean and contemporary - simplistic yet bold and definitely very attractive to younger audiences who are perhaps still starting out with their experiences at online casinos. 

Interfaces are easy to navigate and extremely user-friendly, and all the essential features that a gamer might need are clearly placed on each page. 

This was a massive relief for us, especially after having played at casinos where finding important things like the customer service live chat button felt like a never-ending, unsuccessful treasure hunt. 

In terms of design, this casino is a winner and, we believe, sets a high standard for current casinos and those to come. 

Conclusion: Our Casumo Casino Review 

Casumo has designed one of the best mobile gaming experiences in the industry. 

This casino is certainly better adapted and more enticing when accessed through their app. The novelty and professionalism in this aspect of the casino are exceptional. 

In particular, we were very pleased to discover the vast game library available to Casumo players, with plenty of thrilling gaming options and reputable software providers to choose from. 

We can, however, complain about their bonuses and promotions which are meagre and basic. 

We hope that, in the future, the casino will switch its focus from its app meant for portable devices, which is already more than satisfactory, to come up with better promotions and competitions to keep players interested and engaged.