What we think about online casino MrPlay

Mr.Play appeared on the scene in 2017 and has since kept a rather low profile in our opinion. We don't understand how such a well-rounded casino has not made more noise in the industry.

In this review, we aim on giving you a clear idea of why this is actually a great option for players out of the casinos currently accessible to us.  

Whether you're young and new to online gambling or an experienced player. Most of all, this is an ideal platform for those of you who love sports betting.

This casino is owned and operated by Marketplay Limited and can be accessed from many countries however does not allow registered members from everywhere. You may find a full list of the accepted countries in the terms and conditions section of the site, or the FAQ. 

Mr.Play's Bonuses and Promotions

Since Mr.Play has something to offer both in terms of casino and sports betting, it should come as no surprise that there are active promos both for casino players and for sports fans.

In total, ten promotions are available, and the majority are in fact directed towards players who joined the casino to bet on sports and esports games.

We emphasize the importance of reading your favourite bonus’s terms and conditions before deciding to apply it to your gameplay. 

Check out how many days it would be valid for, whether or not its wagering requirements differ from the general requirements for the casino and how it could affect your gameplay once activated. 

The Mr.Play Welcome Bonus

Mr.Play offers a solid, humble welcome bonus which grants new members a 100% match-up of up to €200 and 20 free spins along with that.

Although this is not the biggest welcome bonus we have claimed in our experience playing, it was certainly more than enough to get us started and interested in exploring Mr.Play further.

The free spins are awarded in three batches. You get 20 free spins right after making your first deposit and claiming the bonus.

The rest of the free spins are distributed within 48 hours following your first deposit.

The minimum deposit you can make is €10, and the wagering requirement is 35x for any winnings made using the welcome bonus.

Drops & Wins by Pragmatic Play

The Pragmatic Play Drops & Wins tournament hit Mr.Play on the 8th of February and runs till the 6th of March 2024.

This brilliant software developer has brought us an exciting tournament that comes with a €2M prize pool every three months which at Mr.Play, is dedicated to the selection of slot games by the provider.

This is divided into a weekly pot for players who participate in slot tournaments. A separate prize pool is distributed in random daily prize drops during active game sessions for players who have opted into the competition.

On the tournament description, you can find a list of games which qualify for the tournament, which include:

• Fury of Odin Megaways

• Big Bass Bonanza

• John Hunter and the Book of Tut

Remember to opt into the tournament prior to playing to be entitled to prizes.

Check out our news article about the most recent edition of Drops & Wins which started in February 2023 for more details.

Collect Mr.Play Loyalty Points

These Loyalty Points help you climb up the ranks of the casino's loyalty program which we discuss below!

Loyalty points are rewarded according to your activity at the casino and could win you special prizes, bonus free spins, bonus cash and many other perks.

Only regular, loyal players really reap the benefits of these points and the loyalty program benefits.

Read on to discover what the Loyalty Program at Mr.Play has in store for you.

Sports Betting Promotions

Beat the odds by claiming one of Mr.Play’s many sports betting promotions!

Apply the casino’s great sports welcome bonus to your sports-betting activities, which grants you a 100% match-up of up to €100, with a minimum deposit of €10.

Apart from this a couple of tournaments are available such as the Premier League Tournaments and the Euro Elite Tournaments where players could win cash prizes!

This and much more is waiting for you at Mr.Play casino, and keep an eye peeled for any new promotions or updates that the casino may add to the selection of amazing promos!

Mr.Play Loyalty Program

As soon as you make your Mr.Play account and start depositing and playing, you are considered a VIP member of the casino, and shall start enjoying benefits from the Loyalty Program on offer here!

As we described above, throughout your activity here, you shall collect loyalty points to improve your status within the program.

Work your way up to the top of this program and unlock bigger and better benefits with each progression you make!

A few rewards you could claim as a Loyalty Program member are:

• Free spins

• Bonus cash

• Extra games

• Personal account manager

Although you are immediately a member of this program from the moment you start your journey at the casino, the final two levels: premium and prestige, are by invitation only. So keep an eye out on your email for an invitation from the casino's management.

By playing at this casino, you can get a no-deposit free spins bonus !

A Library Full of Amazing Options! 

On this site experiment with your gameplay and try out less-popular forms of online gambling activities in addition to your classic slots and live games.

You may also try your luck at various scratch card games and place bets on your favourite sports teams in the sports-betting section.

The genres you can explore here are:

• Slot games

• Live Casino games

• Scratch Cards

• Sports Betting

The games at this casino are brought by formidable providers, making for a fantastic selection of enjoyable, thrilling and profitable games!

Online Slot Games

The 'casino' category of this casino is made up of numerous online slot games and a couple of fixed and progressive jackpot games.

We were disappointed with the selection of jackpots which we found.

There are no classic jackpot games from the Mega Moolah or Dream Drop series, for example.

As for slot games, the selection is awesome! The casino offers a variety of both older, classic games we have grown to love, and new additions with impeccable graphics and great storylines!

These are our recommendations:

• Peaky Pigs by Snowborn Games

• Stellar Jackpots with Serengeti Lions by Lightning Box

• Mötley Crüe a by Play'n Go

• Punk Rocker by NoLimit City

• Fury of Odin Megaways by Pragmatic Play

These games are all slots and progressive or fixed jackpots.

Live Casino Games

Mr.Play's live casino lobby is full of great game options! Although not all types of games are available, you find solid options for the following:

• Live Blackjack

• Live Roulette

• Live Baccarat

• Live SicBo

Of course, it would be ideal if the casino also offered a few gameshows and live Poker games however, what is currently available is pretty great.

Evolution Gaming's impeccable live casino games are available at this casino. This is probably the best live casino game producer in the industry.

These games have increased in popularity as they are streamed in excellent quality and the presenters are trained professionals who keep the atmosphere light and entertaining throughout the game.

Scratchcards and Sports Betting

We like this casino because it has something to offer to various audience members, not only slot games and live casino fans.

Firstly, the scratchcards section supplies players with a profuse amount of scratch card games such as:

• Lucky Charms

• Queen of Diamonds

• Hit the Bank

These games will keep you on your toes. You never know what your odds are in these totally random scratchcards, which makes for some thrilling, risky gameplay which could lead to insane wins for you to pocket! 

And, in the massive sportsbook on this site, bet on your favourite sports teams and athletes! A variety of sports disciplines as well as e-sports events shall be available for you to make your bet at Mr.Play!

• League of Legends

• Table Tennis

• Football

• Dota 2

To place bets, simply click on your preferred game and then select the bets you want to place. Vew a summary of your bets to confirm before securing them.

Normally, results for these bets are released soon after the game is over.

Software Developers at Mr.Play

59 providers are collaborating with Mr.Play to have their games featured at this casino.

It is no wonder that the selection of slot games at this casino is so rich and diverse.

We spotted a few of our favourite providers here, whose games we highly recommend checking out:

• Pragmatic Play

• Thunderkick

• Quickspin

• Evolution Gaming

• NetEnt

• Hacksaw Gaming

Making Transactions at Mr.Play Casino

Many of the games at Mr.Play are available to play in demo mode - which means you can test the games without having made a deposit.

When you want to start playing for real money, you will find that making transactions at this casino is very simple.

As we mention in many of our reviews, remember that the availability of payment options you depends on which country you are playing from.

How to Deposit

Let's start making our deposit by accessing the payment section of our account.

Step one is choosing your preferred deposit method.

A few of the options available at Mr.Play are:

• Visa

• Trustly

• Skrill

• PayPal

• Interac

• Euteller

Unfortunately, this casino does not yet accept payments using cryptocurrency which are normally a lot quicker, especially when it comes to withdrawals. When using crypto payment methods these would be instant. 

However, with fiat banking options, you might need to wait a few days till your withdrawal goes through. 

Having said that all the payment methods available on this site are really good, trustworthy third parties we have long familiarised ourselves with. 

Step two, inputting how much money you would like to deposit into your account. If you want to claim a bonus or participate in some tournament check out the promotion's terms and conditions.

As we mention above, many of these offers come with a defined deposit value which you can't go under if you want to make use of the offer. At Mr.Play, the general minimum deposit amount is €20.

Step three, follow the prompts suggested by your selected payment method and you can expect your account balance to be topped up immediately.

How to Withdraw

Prior to your first withdrawal, you need to verify your identity.

The casino needs you to provide copies of the following documents:

• your driver’s license, ID or passport

• a copy of a recent bank statement or utility bill

The details shown on these documents have to match those that you inputted when creating your account.

In some cases, Mr.Play may ask for additional details. The process is fairly quick. It takes between 24 and 48 hours for management to confirm everything and complete the process.

Next, you can make your withdrawal request. Start off in the payments section again and select your desired payment method. Normally, casinos will oblige you to use the same option you used to deposit.

If this is not necessary at your casino, we would still recommend doing so to keep things simple for yourself.

The time it takes for your payout to be deposited to you depends on the payment method you selected. Skrill is known for being ultra-fast and finalising withdrawals within minutes. However, payment options like Visa could take up to six days.

Does Mr.Play Have a Mobile App?

No, unfortunately, Mr.Play has not yet released a mobile app, neither for iOS nor Android.

This was quite a disappointing discovery to make as nowadays, so many players prefer playing on the go, on their mobile devices.

However, you could still try accessing the casino's website using a mobile browser. The website renders flawlessly, with no limitations as to what you can do at the casino.

Using a mobile browser, you can still play all the games available at the casino, make transactions and talk to customer service should you need to.

Security at Mr.Play

Mr.Play casino is owned and managed by MarketPlay Limited, which is operated by Aspire Global, which is one of the largest online gambling companies in the world.

Mr.Play is a fully licensed and regulated by the Malta Gaming Authority, one of the most trustworthy online casino licenses.

Rest assured that Mr.Play is a casino which:

• guarantees timely payouts

• provides responsible gaming guidelines and support for addiction

• has checked the games it offers for fairness

• is a secure gambling platform

Regardless whether you are depositing or withdrawing, you can rely on the fact that your personal and financial details are kept safe. The website is encrypted by the latest secure socket layer (SSL) technology.

The Customer Support

Admittedly, this casino's customer support was a bit disappointing.

First of all, it is not available around the clock. It starts operating at 8:00 am CET and ends the day at midnight CET. However, the chat is available seven days a week.

Response times were always immediate, what disappointed us is that some agents really missed the mark with the questions we were asking, often not answering our questions at all, leaving us lost to our own devices.

Of course, the service you receive will really depend on the agent that happens to assist you in that moment. We would say that our experience with this customer support was 50/50.

Do not hesistate from leaving feedback about your experience with a live agent, whether it's positive or negative. This will help improve the service.

Creating Your Account at Mr.Play

To create an account, the casino will ask for information such as your email address, phone number, a secure password and several personal details to establish your identity.

The process is fairly simple and quick.

Once you're done filling the two forms above, don't forget to verify your email address through the link sent to your inbox. Without verifying this email, you will not be able to log in to your account.

The Mr.Play Website

It's hard to look past the moustache theme which the creators of this casino have selected. It's not everyone's cup of tea but, according to us it's quite funny.

For the rest, the website is modern and very specific links are created to allow users to more easily navigate it.

We rarely had trouble finding our way around the casino, excpet for when we wanted to play jackpot games. As we mentioned the selection is lacking and the few options available are thrown in the slot section, making them quite difficult to find.

Otherwise, we quite like the casino and enjoy that it is just as easy to get around on mobile devices.

Final Thoughts in Our Mr.Play Casino Review

Throw yourself back all the way to 2012 by playing at Mr.Play casino and bring out all your moustache themed clothing options and accessories if you want to look like the casino's mascot.

Quite an odd aesthetic choice but it is exactly for that reason that we found the casino so interesting. What kept us there was the amazing selection of games and great bonuses, especially for those of you who are more keen on sports-betting.

We also really like the Loyalty Program, which gets you started from the very first of your activity at the casino, and grants many cool perks.

We would have liked better jackpot options, and perhaps even a couple more live gaming options. But overall, we think this is a great, safe casino which we quite enjoyed!