What we think about online casino Mr.Play

Mr.Play appeared on the scene in 2017 and, in our opinion, has since kept a rather low profile. We don't understand how such a well-rounded casino has not made more noise in the industry. 

In this review, we aim to give you a clear idea of why this is actually a great option for players out of the casinos currently accessible to us.   

Whether you're young and new to online gambling or an experienced player. Most of all, this is an ideal platform for those of you who love sports betting. 

Bonuses and Promotions 

Since Mr.Play has something to offer both in terms of casino and sports betting, it should come as no surprise that there are active promos both for casino players and for sports fans. 

In total, 10 promotions are available, and the majority are in fact directed towards players who joined the casino to bet on sports and esports games. 

We emphasize the importance of reading your favorite bonus’s terms and conditions before deciding to apply it to your gameplay.  

Check out how many days it would be valid for, whether or not its wagering requirements differ from the general requirements for the casino and how it could affect your gameplay once activated.  

The Welcome Bonus 

Mr.Play offers a solid, humble welcome bonus that grants new members a 100% match-up of up to €200 + 20 free spins. 

Although this is not the biggest welcome bonus we have claimed, it was certainly more than enough to get us started and interested in exploring Mr.Play further. 

The free spins are awarded in 3 batches. You get 20 free spins right after making your first deposit and claiming the bonus. 

With your 2nd and 3rd deposit on the platform, you’ll receive an extra 80 free spins in total, split equally between both deposits. Keep in mind that the minimum deposit to receive these extra free spins is €20. 

The terms and conditions of this bonus are as follows: 

• The minimum deposit you can make is €10 

• The maximum bet amount is €5. 

• The wagering requirement is 35x for any winnings. 

• With this bonus, you can cashout a maximum of €500. If your winnings exceed this amount, you will only receive €500. 

• Awarded free spins can only be used on the slots selected by the administration. 

Sportsbook Welcome Bonus 

Beat the odds by claiming one of Mr.Play’s many sports betting promotions! 

Apply Mr.Play’s great sports welcome bonus to your sports betting activities: 

• 100% match-up of up to €100 

In addition to this, a couple of tournaments are available such as the Premier League Tournaments and the Euro Elite Tournaments where players could win cash prizes! 

This and much more is waiting for you at Mr.Play Casino. Keep an eye peeled for any new promotions or updates that the casino may add to the selection of amazing promos! 

When claiming this bonus, keep in mind the following terms and conditions: 

• The minimum deposit limit is €10. 

• The maximum bet amount is €5. 

• Players are required to wager the bonus at least 9 times before any winnings are paid out. 

• Only newly registered players can take advantage of this offer. 

• Single bets placed at odds of less than 2.00 will not count towards the wagering requirements. 

• All selections must be played at minimum odds of 1.40 to count towards the wagering requirements. 

The Loyalty Program 

Loyalty Points help you climb up the ranks of the casino's loyalty program. 

These points are rewarded according to your activity at the casino, and only regular, loyal players really reap the benefits of these points. 

As soon as you make your Mr.Play account and start depositing and playing, you are considered a VIP member of the casino. 

Work your way up to the top of this program and unlock bigger and better benefits with each progression that you make! 

A few rewards you could claim as a Loyalty Program member are: 

• Free spins 

• Bonus cash 

• Extra games 

• Personal account manager 

Although you are immediately a member of this program from the moment you start your journey at the casino, the final two levels: premium and prestige, are by invitation only. So, keep an eye out on your email for an invitation from the casino's management. 

By playing at this casino, you can get a no-deposit free spins bonus! 

The Game Selection 

At Mr.Play Casino, you can experiment with your gameplay and try out less popular forms of online gambling activities in addition to your classic slots and live games. 

You may also try your luck at various scratch card games and place bets on your favorite sports teams in the sports betting section. 

The games at this casino are brought by formidable providers, making for a fantastic selection of enjoyable, thrilling, and profitable games! 

Slot Machines 

The 'Casino' category of this gaming platform is made up of numerous online slot machines and a few fixed and progressive jackpot games. 

We must admit, however, that we were disappointed with the selection of jackpots that we found. 

There are no classic jackpot games from the Mega Moolah or Dream Drop series, for example. 

As for slot machines, the selection is awesome!  

The casino offers a variety of both older, classic games we have grown to love, as well as new additions with impeccable graphics and great storylines! 

These are a few of our recommendations: 

• Mötley Crüe a by Play'n GO 

• Punk Rocker by Nolimit City 

• Fury of Odin Megaways by Pragmatic Play 

• Rich Wilde and the Tome of Insanity by Play’n GO 

• Gates of Olympus 1000 by Pragmatic Play 

Live Casino Games 

Mr.Play's live casino lobby is full of great game options! Although not all types of games are available, you can find some solid options for the following: 

• Live Blackjack 

• Live Roulette 

• Live Baccarat 

• Live SicBo 

Of course, it would be ideal if the casino also offered a few gameshows and live Poker games, however, what is currently available is pretty great. 

Evolution Gaming's impeccable live casino games are available at this casino. This is probably the best live casino game producer in the industry. 

These games have increased in popularity as they are streamed in excellent quality and the presenters are trained professionals who keep the atmosphere light and entertaining throughout the game. 

Scratchcards  

We like this casino because it has something to offer to various audience members, not only slot games and live casino fans. 

First off, the scratchcards section supplies players with a wide variety of games such as: 

• Lucky Charms 

• Queen of Diamonds 

• Hit the Bank 

These games will keep you on your toes. You never know what your odds are in these totally random scratchcards, which makes for some thrilling, risky gameplay which could lead to insane wins for you to pocket!  

Sports Betting 

In the massive Sportsbook section of this site, bet on your favourite sports teams and athletes!  

A variety of sports disciplines as well as e-sports events shall be available for you to make your bet at Mr.Play! 

• League of Legends 

• Table Tennis 

• Football 

• Dota 2 

To place bets, simply click on your preferred game and then select the bets you want to place. View a summary of your bets to confirm before securing them. 

Normally, results for these bets are released soon after the game is over. 

Software Developers 

More than 60 software providers are collaborating with Mr.Play to have their games featured at this casino. 

It is no wonder that the selection of slot games on this gaming platform is so rich and diverse. 

We spotted a few of our favourite software providers here, whose games we highly recommend checking out: 

• Pragmatic Play 

• Thunderkick 

• Quickspin 

• Evolution Gaming 

• NetEnt 

• Hacksaw Gaming 

Deposits and Withdrawals 

Many of the games at Mr.Play are available to play in demo mode - which means that you can test the games without having to make a deposit. 

When you want to start playing for real money, you will find that making transactions at this casino is very simple. 

As we mention in many of our reviews, remember that the availability of each payment method is dependent on which country you are playing from. 

How do I make a Deposit? 

Let's start the process of making a deposit by accessing the payment section of our account: 

• Step 1: Choose your preferred deposit method. 

• Step 2: Input the amount of money you would like to deposit into your account. If you want to claim a bonus or participate in some Tournament, check out the promotion's terms and conditions. 

• Step 3: Follow the prompts suggested by your selected payment method. You can expect your account balance to be topped up immediately. 

A few of the payment method options available at Mr.Play are: 

• Visa 

• Trustly 

• Skrill 

• PayPal 

• Interac 

• Neteller 

Unfortunately, this casino does not yet accept payments using cryptocurrency which are normally a lot quicker, especially when it comes to withdrawals. When using crypto payment methods, these would be instant.  

However, with fiat banking options, you might need to wait a few days till your withdrawal goes through.  

Having said that, all the payment methods available on this site are very good, trustworthy third parties that we have long familiarized ourselves with.

As we mention above, many of these offers come with a defined deposit value which you can't go under if you want to make use of the offer. At Mr.Play, the general minimum deposit amount is €20.  

How do I make a Withdrawal? 

Prior to your first withdrawal, you will need to verify your identity. 

The casino needs you to provide copies of the following documents: 

• Your driver’s license, ID Card, or passport 

• A copy of a recent utility bill

• A copy of a recent bank statement or payroll

The details shown on these documents have to match those that you filled in when creating your account. 

In some cases, Mr.Play may ask for additional details. The process is fairly quick. It takes between 24 and 48 hours for management to confirm everything and complete the process. 

Next, you can make your withdrawal request:  

Start off in the payments section again and select your desired payment method. Normally, casinos will oblige you to use the same option you used to deposit. 

If this is not necessary at your casino, we would still recommend doing so in order to keep the process straightforward. 

The time it takes for your payout to be deposited depends on the payment method you selected.  

Skrill is known for being ultra-fast and finalizes withdrawals within minutes. Payment options like Visa, on the other hand, could take up to 6 days. 

Does Mr.Play have a Mobile App? 

No, unfortunately, Mr.Play has not yet released a mobile app, neither for iOS nor Android. 

This was quite a disappointing discovery to make as nowadays, so many players prefer playing on the go, on their mobile devices. 

However, you could still try accessing the casino's website using a mobile browser. The website renders flawlessly, with no limitations as to what you can do at the casino. 

When using a mobile browser, you can still play all the games available at the casino, make transactions, and talk to customer service should you need to. 

Safety and Security 

Mr.Play Casino is owned and managed by MarketPlay Limited, which is operated by Aspire Global, which is one of the largest online gambling companies in the world. 

It is fully licensed and regulated by the Malta Gaming Authority, one of the most trustworthy online casino commissions. 

Rest assured that Mr.Play is a casino that: 

• Guarantees timely payouts 

• Provides responsible gaming guidelines and support for addiction 

• Has checked the games it offers for fairness 

• s a secure gambling platform 

Regardless of whether you are depositing or withdrawing, you can rely on the fact that your personal and financial details are kept safe. The website is encrypted with the latest secure socket layer (SSL) technology. 

The Customer Support 

Admittedly, this casino's customer support was a bit disappointing. 

First of all, it is not available 24/7.  

It starts operating at 8:00 am CET and ends at midnight CET. However, the chat is available 7 days a week.

Response times were always immediate.  

What disappointed us is that some agents really missed the mark with the questions we were asking, often not answering our questions at all, leaving us lost to our own devices. 

Of course, the service you receive will really depend on the agent that happens to assist you at that moment. We would say that our experience with this customer support was 50/50. 

Do not hesitate to leave feedback about your experience with a live agent, whether it's positive or negative. This will help improve the service. 

How do I create my player account? 

To create a Mr.Play account, the casino will ask for the following information: 

• Email address 

• Phone number 

• A secure password 

• Several personal details to establish your identity. 

The process is fairly simple and quick. 

Once you're done filling in this information, don't forget to verify your email address through the link sent to your inbox. Without verifying this email, you will not be able to log in to your account. 

The Website Design 

It's hard to look past the moustache theme which the creators of this casino have selected. It's not everyone's cup of tea but, according to us, it's quite funny. 

For the rest, the website is modern and very specific links are available to allow users to easily navigate it. 

We rarely had trouble finding our way around the casino, except for when we wanted to play jackpot games. As we mentioned, the selection is lacking and the few options available are thrown in the slot section, making them quite difficult to find. 

Otherwise, we quite like the casino and enjoy that it is just as easy to get around it on mobile devices. 

Conclusion 

Throw yourself back all the way to 2012 by playing at Mr.Play Casino and bring out all your moustache themed clothing options and accessories if you want to look like the casino's mascot. 

Quite an odd aesthetic choice but it is exactly for that reason that we found the casino so interesting. What kept us there was the amazing selection of games and great bonuses, especially for those of you who are keener on sports betting. 

We also really like the Loyalty Program, which gets you started from the very first activity at the casino and grants many cool perks. 

We would have liked better jackpot options, and perhaps even a couple more live gaming options. But overall, we think this is a great, safe casino that we quite enjoyed!