What we think about online casino Jackpot City

Jackpot City Casino has been a staple with online gamblers for over two decades. It is the longest-operational online casino in history, offering one of the quickest withdrawals on the market. 

With a great focus on slots, a few incredible options for live titles, and the opportunity to start your gambling experience with up to €1,600, this online casino is definitely worth a try! 

Bonuses and Promotions 

In terms of promotions, this casino does not offer many. 

The core welcome bonus is available, along with a loyalty program that rewards you with special perks and benefits. 

A daily bonus is also available, which changes every day and is ideal for regular players who log in daily. 

Let's take a more detailed look at what's in store for members of Jackpot City Casino. 

The Welcome Bonus 

Newly registered members of this gaming platform are in for a treat. 

This is easily one of the biggest welcome bonus packages we have ever come across, offering players the possibility of a 100% match-up of up to €1,600! 

This promotion is split over your first 4 deposits: 

• 1st Deposit: 100% up to €400 

• 2nd Deposit: 100% up to €400 

• 3rd Deposit: 100% up to €400  

• 4th Deposit: 100% up to €400 

Unfortunately, this casino does also have one of the highest wagering requirements we’ve ever seen: x70. 

Unlike other gaming platforms, Jackpot City does not offer players any free spins as part of its welcome bonus. 

Here are some terms and conditions that you should be aware of: 

• Minimum deposit limit: €10 

• Maximum bet amount: €5 

• Wagering requirement: x70 

• Extra: 80 free spins for €1 deposit 

• This bonus can only be claimed within 7 days of signing up. 

The Loyalty Program 

Climb up the ranks of this program for the chance at bigger and better rewards for your loyalty and activity at this casino. 

Play games, deposit money, and wager winnings to improve your status and collect points. Watch out for special daily bonuses which could also earn you even more loyalty points. 

The casino rewards you with 2,500 points just for signing up, which immediately places you in the bottom tier of the program - Bronze. 

What benefits could you enjoy from this program? 

• Exchange your points for bonus credits which will be transferred to your balance 

• Prioritized and faster withdrawals 

• Participate in special events and exclusive competitions at the casino 

And many more! 

Jackpot City's Bonus Wheel 

The bonus wheel needs to be unlocked and is only available to registered members who have made their first deposit and claimed the welcome bonus. 

Even after completing these steps, new members will need to wait for 7 days before they can spin the wheel for the chance to win free spins, bonus credits, and loyalty points! 

Daily Promotions 

Every day, the casino has new, small bonuses or offers going on for players. The banner at the top of the page, when you log in, will give you more information about this. These offers change daily. 

You can also check the 'Promotions' tab at the top of your page to see what you could benefit from today. 

Some rewards that you could benefit from include loyalty points, and guaranteed matchups to the amount you deposit on the day. 

By playing at this casino, you can also benefit from a no-wager bonus. 

The Game Selection 

The online casino games in this casino’s game library add up to under 1,000 options.  

This is a rather small number in comparison to other gaming platforms and strikes us as strange for a casino that has been active for so long. 

This list is curated in collaboration with only a few of the most prominent software providers in the field, ensuring that only the highest quality games are available for audiences at this casino. 

Slot Machines 

The choice of slots is more than satisfactory. Over half of the entire game selection at the casino is slots, including your classic slot machines and progressive and fixed jackpot games. 

Amongst these games, Jackpot City Casino offers its players over 400 different slots to choose from! 

Having been active for such a long time, the few providers at Jackpot City have a varied and diverse range of game options. 

Here are some popular slots that you can find on this gaming platform: 

• Immortal Romance by Games Global 

• Gates of Olympus by Pragmatic Play 

• Amazing Link Zeus by Games Global 

• Big Bass Splash by Pragmatic Play 

• Pistoleras by Games Global 

• Rugby Star by Games Global 

• Fire Stampede by Pragmatic Play 

A few exclusive games are also available, created in collaboration with these providers! 

Jackpot Games 

Jackpot City Casino wouldn't be living up to its name without an incredible selection of progressive and fixed jackpots. 

With Games Global being Jackpot City's main provider, it is inevitable that the famous Mega Moolah progressive jackpot series is here.  

These games have earned the reputation for being the highest-paying jackpots in history, with a win of over €18M in 2021. 

Amongst others, you will also find options from the WowPot! and Megaways series. 

Which do we recommend? 

• Dragon's Keep, a fixed jackpot by Gold Coin Studios 

• Atlantean Treasures Mega Moolah, a progressive jackpot by Games Global 

• Agnes Mission: Wild Lab, a fixed jackpot by Foxium 

• Galactic Gold, a Jackpot City exclusive progressive jackpot 

Live Casino Games 

For their live casino lobby, Jackpot City branched out to create alliances with other providers and curated a collection majorly supplied by Pragmatic Play Live, Evolution, and OnAir Entertainment. 

These are 3 of the best live game providers, renowned for creating fun and entertaining games streamed in excellent quality and presented by professionally trained dealers. 

For new and experienced players alike, these are our top suggestions: 

• Live Private Blackjack by OnAir Entertainment 

• Live Eclipse Blackjack by OnAir Entertainment 

• Live Sweet Bonanza Candyland by Pragmatic Play Live 

• Live Double Ball Roulette by Evolution Gaming 

• Blackjack Hi-Lo by Games Global 

Although we enjoyed our time playing these live games, we certainly wished for more options, such as a live Poker lobby. The only Poker options at Jackpot City are single-player games dealt by bots. 

The options to choose from are also very limited. Overall, we think that it is quite a shame that this lobby is lacking in many categories. 

Software Providers 

This gaming platform works with only a few software providers, including suppliers such as NetEnt, Games Global, and Playtech. These are 3 of the best providers who have been active in the iGaming industry for a very long time. 

Games Global, formerly known as Microgaming, is the first provider to hit the scene, launched back in 1994 when the idea of online gambling was still in its conception. 

At Jackpot City, you will spot a few games by different, newer providers who are operating under the wing of these three giants.  

Its gaming portfolio is often updated with new games from these providers, as well as from the up-and-coming suppliers they have struck an agreement with. 

This casino has made sure that all the products it offers are eCogra certified, which means that they are completely fair and safe to play. 

Deposit and Withdrawal Options 

As one of the fastest withdrawal online casinos on the market, transactions at Jackpot City are incredibly easy and straightforward. 

Plenty of payment options are available on this site, providing one of the longest lists we have ever seen:

How do I make a deposit? 

In order to deposit money into your player account, click on the 'Bank' option that you will find from your profile. 

A long list of payment methods is offered at this casino. Keep in mind that the availability of these options may vary depending on your country of residence. 

Of course, this casino's modern approach to online gambling does not stop at a cool-looking website and a mobile application. This is one of the few online casinos so far that accepts cryptocurrency payments! 

1. Select your preferred option and input the amount you want to deposit. The minimum deposit limit is €10. 

2. The next steps will differ depending on which payment method you choose.  

3. Follow the prompts to finalise the process.  

4. Your balance will be topped up immediately. 

How do I make a withdrawal? 

Jackpot City Casino offers one of the fastest withdrawals on the market! 

Once again, start off at the 'Bank' section and select the 'Withdraw' option. 

We recommend using the same payment method for both your deposit and withdrawal. This will make each process smoother and easier to complete. 

Keep in mind that, with banking options like Skrill and Bitcoin, your payout could be deposited into your bank account instantly! 

Using crypto is also more convenient as, depending on which banking method you select, you may be able to bypass sharing information such as your card number. 

If you have not yet verified your account, you will need to do so prior to your withdrawal. Altogether, the verification process and the processing of your request could take up to 48 hours. 

To verify your identity, the casino will request the following information: 

• Proof of identity (ID Card, Driver’s License, Passport) 

• A copy of your utility bill 

• In rare cases, a copy of your bank statement or proof of employment 

If you’d like to speed up this processing time, make sure to upload these documents prior to making your withdrawal request. 

Can I play on my mobile device? 

If getting a taste of Vegas from your home was not enough, get ready to experience it on your phone whenever and wherever you want! 

An app for both iOS and Android is available for any mobile device. 

On Android, your experience will not differ at all from that experienced on desktop. Play all your favourite games, make deposits and withdrawals, chat with customer service, and enjoy the bonuses you claim. 

For iOS devices, however, some games are not available. 

The app is very easy to use and functions seamlessly. The quality of your gameplay is not affected at all. Many providers are actually improving their products and making them more suited to mobile devices. 

Is Jackpot City a reliable gambling platform? 

You can rest assured that this casino's security is on point. 

Your safety is the highest priority for Jackpot City Casino, evidenced by its implementation of the most up-to-date safety and security measures.

The platform is licensed and regulated by the Malta Gaming Authority (MGA), a license that ensures that the casino adheres to the strict regulations put in place. 

Having this license confirms that: 

• The casino truly does send payouts to winning players 

• Solid responsible gaming guidelines and support are provided 

• The website is secure 

• Games are certified by eCogra 

The security system implemented by Jackpot City utilizes SSL Encryption Technology. This comes in extremely handy when transactions are taking place. 

The Customer Service 

Even before registering, you will be able to get in touch with the 24/7 live customer support at Jackpot City. 

An FAQ section is also available which provides information on just about everything you might need to know about the casino. 

How effective is the live customer support? 

Unfortunately, we were quite let down by the customer service at Jackpot City Casino. 

Let's start by discussing the waiting time to get in touch with an agent. 99% of the time we tried to start a chat, we had to wait in a queue. Sometimes it took around 20 minutes just to get connected. 

In terms of the agents, most of our conversations took very long and often to no avail. 

Of course, we might have just been unlucky with the agents we were connected with. Despite this, however, it was disappointing not to receive clear, concise answers even regarding simple questions. 

This was not the case with all the agents we spoke with, but it was for the overwhelming majority. 

How do I create a Jackpot City account? 

At the top right-hand corner of your page, click on the orange 'Sign-Up' button to get started. 

Step 1: 

• Select your country 

• Create an original username 

• Create a strong password 

• Provide your email address 

• Provide your mobile phone number 

Step 2: 

• Type in your full name 

• Add your date of birth 

• Select your gender preference 

• Select your preferred language and currency 

Step 3: 

• Add your home address 

Don't forget to confirm that you are of age and accept the casino's terms and conditions. 

To finalize the creation of your account, head over to your profile and upload the necessary documents to verify your identity. 

Jackpot City's Website 

It is impressive how well Jackpot City Casino has stayed up to date, not only in terms of modernizing the casino to make it more accessible to contemporary audiences but also in terms of its look. 

Thinking of a casino launched back in 1998, one might expect a basic website design which perhaps is not the most enticing. 

A casino's website design is very important nowadays considering that so many casinos are gaining popularity for being attractive and user-friendly. 

Jackpot City looks modern and clean, easy to navigate and very organized, making it extremely accessible. 

Conclusion 

Jackpot City Casino is a household name in the community of online gamblers. 

As a safe, reliable casino that has been tried and tested for a quarter of a century by various players, this gaming platform has succeeded in earning a great reputation which has lived on. 

Impressively, Jackpot City has modernised itself and kept up to date with the changes currently happening in the industry. 

While its selection of slots, live games, and single-player table games like Blackjack, Roulette and Poker only adds up to around 1,000 options, these are supplied by some of the best software providers on the market, ensuring an exceptional gaming experience for you! 

Whether they are veterans looking for classic casino products, or new, younger players looking for a contemporary casino experience, this online casino has learnt how to satisfy the needs of all audiences 

The only unsatisfactory aspect of our time there was the customer support service. Although the casino has maintained a good name in the industry, some alterations could improve the platform considerably.